**Job Overview:**

We are seeking a Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and creating a positive experience for all visitors.

Part Time Time

1st shift

Schedule will be as follows: Sunday & Monday 6:00am to 2:00pm

**Responsibilities:**

- Greet and welcome guests in a friendly and professional manner

- Check guests in and out efficiently

- Handle guest inquiries and provide information about hotel services, facilities, and local attractions

- Process reservations and cancellations accurately

- Manage phone calls and reservations using hotel management software

- Ensure the lobby area is clean and presentable

- Restock & clean breakfast area during breakfast hours

**Requirements:**

- Previous experience in hospitality or guest services preferred

- Proficiency in using phone systems and hotel management software

- Strong communication skills with a focus on guest relations

- Ability to speak multiple languages is a plus (Bilingual or Multilingual)

Joining our team as a Front Desk Agent offers the opportunity to be part of a dynamic hospitality environment where your customer service skills will shine.

Job Type: Part-time

Pay: From $14.00 per hour

Expected hours: 16 per week

Schedule:

• 8 hour shift
• Every weekend
• Holidays
• Monday to Friday
• Morning shift
• On call
• Overtime

Experience:

• Hotel experience: 1 year (Required)

Ability to Commute:

• Mountville, PA 17554 (Required)

Work Location: In person