Oregon Health Authority

988 Crisis System Data Coordinator (Operations & Policy Analyst 4)

  • Oregon Health Authority
  • Salem, OR
  • Full Time
  • 15 days ago
Salary
$6K - $10K / Month

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Job Description

Initial Posting Date:
04/19/2024
Application Deadline:
04/29/2024
Agency:
Oregon Health Authority
Salary Range:
$6,901 - $10,161
Position Type:
Employee
Position Title:
988 Crisis System Data Coordinator (Operations & Policy Analyst 4)
Job Description:
Do you have experience identifying points of connection between related data sources and preparing recommendations to improve data system operations? Are you passionate about the power of data to demonstrate progress and gaps in transformational efforts that have the aim of promoting equitable outcomes and reducing health disparities? We look forward to hearing from you!
Click Here
to view a Dashboard of all current recruitments for the Health Systems Division. The specific positions associated with this posting are listed under REQ-154854. The dashboard identifies the business area (“Section”) and Unit for each position and also provides a link to a position description to offer you greater context for the role. Section 1 of the position description outlines Position Information, including Work Location and Supervisor Name. Section 3 outlines the Description of Duties. In some circumstances, a position summary will be posted; selected candidates will be provided the full position description at time of hire.
This posting will be used to fill one (1) permanent, full-time position. This position is classified as Management Service and is not represented by a union.
Work Location: Salem/Marion or Portland/Multnomah; hybrid position
What you will do!
Within the Oregon Health Authority, the Business Information Systems (BIS) section administers two programs the Compass and Business Systems Unit teams. The Compass Team is responsible for developing and supporting data systems that are responsive to the needs of the Behavioral Health Division, including leading the Compass Modernization portfolio of projects. The Compass Team priorities are focusing on continuity of care, improving outcomes, enhancing data quality, breaking down information silos, streamlining reporting, and reducing administrative burden. The Compass Team’s data and system work supports the OHA efforts to help identify and monitor the elimination of health inequities.
This position supports OHA's establishment and monitoring of program strategies, goals, and program priorities, including the design, development, implementation, monitoring, evaluation and maintenance of OHA business systems and processes. The primary purpose of this position is to guide OHA efforts to establish a high functioning statewide Behavioral Health Crisis system. Activities include improving upon existing capabilities by analyzing user needs against existing crisis system components, identifying points of connection between related data sources, and preparing recommendations to improve data system operation supporting crisis system users. Using their expertise, this position will recommend policies and procedures, technologies, or other strategic priorities to reflect system integration goals.
This position is responsible for identifying data needs across DHS, OHA, other state agencies, and Stakeholder groups including 9-1-1, 2-1-1, and county behavioral health hotlines to support accurate, equitable, and effective systems and operational processes for OHA programs and crisis system service delivery. This position will support the development of recommendations to the state legislature on technology investments necessary to achieve alignment with national crisis system best practices.
This position will work in conjunction with the Agency’s Data Coordinator, and the Health Systems Division’s Systems Coordinator to ensure that gains and efficiencies achieved through crisis system technology investment are transferrable where appropriate and otherwise in alignment with agency goals.
This position will act as a liaison across partner agencies, Stakeholders, and Executive Leadership for the purpose of identifying crisis system gaps; root cause analysis; developing and building on business processes; identifying areas for system improvements; and OHA data requirements. This will be accomplished by taking a holistic view of issues impacting the partner agencies and Stakeholders through participating or facilitating in the cross functional resolutions that support a strategic and effective Agency. This position is charged with providing strong leadership in accomplishing the primary directives of improving data collection, data collection efficiency, data utilization, and data accuracy. The end goal is to provide access to healthcare that supports Better Heath, Better Care, and Reduced Cost.
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
The OHA mission is helping people and communities achieve optimum physical, mental, and social well-being through partnership, prevention and access to quality, affordable health care. OHA’s work is organized into three broad goals: Improve the lifelong health of all Oregonians, increase the quality, reliability, and availability of care for all Oregonians and lower or contain the cost of care so it is affordable to everyone.
What's in it for you?
Oregon Health Authority is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace.
  • We offer exceptional
    medical, vision and dental
    benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here:
    https://www.oregon.gov/oha/pebb/pages/alex.aspx
  • Paid Leave Days:
    • 11 paid holidays each year
    • 3 additional paid "Personal Business Days" each year
    • 8 hours of paid sick leave accumulated every month
    • Progressive vacation leave accrual with increases every 5 years
  • Pension and retirement programs
  • Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
  • Click
    here
    to learn more about State of Oregon benefits.

OHA values health equity, service excellence, integrity, leadership, partnership, innovation and transparency. OHA’s health equity definition is “Oregon will have established a health system that creates health equity when all people can reach their full potential and well-being and are not disadvantaged by their race, ethnicity, language, disability, age, gender, gender identity, sexual orientation, social class, intersections among these communities or identities, or other socially determined circumstances. Achieving health equity requires the ongoing collaboration of all regions and sectors of the state, including tribal governments to address: the equitable distribution or redistributing of resources and power; and recognizing, reconciling, and rectifying historical and contemporary injustices.” OHA’s 10-year goal is to eliminate health inequities. Click
here
, to learn more about OHA’s mission, vision and core values.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Any combination of experience and education equivalent to eight years of experience professional-level evaluative, analytical and planning work
Example: A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills; and five years professional-level evaluative, analytical and planning work.
Desired Attributes
  • Evidence of ongoing development of personal cultural awareness and humility, and knowledge of social determinants of health and their impacts on health outcomes.
  • Experience supporting/facilitating the development and implementation of policies and programs at the community, state, and/or national level that promote equity and inclusion and address systemic health disparities, with an emphasis on integrating the voice of consumers with lived experience.
  • Specific knowledge of Oregon Administrative Rules and Oregon Revised Statutes, other applicable regulations, and program requirements.
  • Knowledge of health services delivery systems, particularly the Oregon Health Plan/ Medicaid Administration in Oregon.
  • Knowledge of Oregon's Behavioral Health System and relational landscape of key partners, providers, community based organizations, and advocacy groups.
  • Knowledge of the full continuum of behavioral health care, with specific understanding of crisis care services, tools, and resources, including community-based mobile crisis intervention teams and mobile response and stabilization services.
  • Familiarity with data recorded via call center systems; Experience measuring, managing, or integrating call center or follow up data with other data.
  • Familiarity with data recorded in existing emergency/non-emergency hotlines (2-1-1, 9-1-1).
  • Familiarity with crisis system services; experience measuring, managing, or integrating crisis system data.
  • Understanding of master data management/data governance processes and strategies.
  • Knowledge about contracts/interagency agreement administration, procurement, and project management within the context of Oregon state government (e.g. OHA/ODHS) or other complex health services delivery organizations.
  • Ability to demonstrate advanced Microsoft Excel, Word, PowerPoint, Visio, Outlook skillset; and skilled use of collaboration tools such as Microsoft Teams, SharePoint, and Smartsheet.
  • Ability to provide organizational leadership to support inter-and cross-agency collaboration and systems-wide changes that facilitate advocacy, equity, and client-centered policies and solutions.
  • Strong communication skills across a variety of forms that demonstrate the ability to facilitate appreciative inquiry, foster trust and transparency, and promote human-centered change management.
  • Effective verbal and written skills in communicating complex and technical concepts to audiences with varying technical backgrounds.
  • Ability to navigate complex relationships; ability to demonstrate collaborative problem-solving skills, consensus-building and solution driven approaches.
  • Demonstrates skills in the following areas:
    • Community and Partner Engagement
    • Data Analysis and Visualization
    • Data Synthesis, Analysis and Reporting
    • Performance / Process / Quality Improvement
    • Program Design, Implementation, and Evaluation
    • Project Management
    • Strong Oral and Written Communication
    • Expert level Technical Assistance
How to apply:
  • Complete the online application
  • Attach a Cover Letter, no more than 2 pages, specifically focused on your qualifications for this position as identified in the Desired Attributes section of this announcement.
Please ensure you’ve provided a thorough and updated application as it pertains to the position for which you are applying. Your application materials will be used to determine salary based on a pay equity assessment. For further information, please visit the
Pay Equity Project
homepage.
Questions/Need Help?
If you need assistance to participate in the application process, including an accommodation request under the American with Disabilities Act contact: Stephanie Mitchell at Voice: [503-979-7679] (TTY 711) or Email: .
TTY users may dial 711 or 1-800-735-2900.
For Workday technical support dial 1-855-524-5627.
Additional Information
  • Please monitor your Workday account, as all communication will be sent to your Workday account. You must have a valid e-mail address to apply.
  • Candidates gathered from this job announcement may be used to fill future vacancies.
  • If you are a veteran, you may receive preference.
    Click here
    for more information about veterans’ preference. If you checked that you are a veteran, we will ask you for your documents later in the process.
  • Oregon Health Authority (OHA) does not offer VISA sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. OHA is an E-Verify employer and will use E-Verify to confirm that hires are authorized to work in the United States.
  • If you are offered employment, the offer will be contingent upon the outcome of an abuse check, criminal records check and driving records check, and the information shall be shared with the Oregon Health Authority (OHA), Office of Human Resources (OHR). Any criminal or founded abuse history will be reviewed and could result in the withdrawal of the offer or termination of employment.
  • Please only attach documents that are related to the position. Additional documents that are attached will not be reviewed.
  • Attention current State of Oregon employees: To apply for posted positions, please close this window and log into your Workday account and apply through the Career worklet.
  • Applicant Help and Support
    webpage

The Oregon Health Authority is committed to fair employment practices and non-discrimination, including pay equity for all employees. We do not discriminate on the basis of protected class (race, sex, veteran status, disability, age, color, religion, national origin, marital status, sexual orientation) in the payment of wages or screen applicants on the basis of their current or past compensation. We determine salary by completing a review of your application materials to evaluate your related education, experience, and training for this position.
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to work force diversity and anti-racism.

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