Inspire health. Serve with compassion. Be the difference.

Job Summary

Performs a variety of duties as assigned to support and facilitate the maintenance of accurate and efficient business operations for Equipped For Life . Provides direct customer service, accounts support, and/or clerical/administrative support for the department as assigned.

Essential Functions

• All team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the difference.

• Handles incoming calls to the department. Provides information to callers/visitors pertaining to the services of the department. Greets internal/external callers/visitors in a prompt, pleasant and professional manner.

• Registers patients in an accurate and timely manner. Verifies payer source.

• Ensures all accounts have been billed timely, reports are worked, and unpaid claims are followed up on.

• Reports timely key statistics to management for compliance, sales, revenue, cash and patient flow.

• Performs insurance pre-authorization process, enters, validates, and reconciles visit activity and supplies to ensure accurate billing.

• Posts payments every day and reconcile deposits.

• Performs other duties as assigned.

Supervisory/Management Responsibilities

• This is a non-management job that will report to a supervisor, manager, director, or executive.

Minimum Requirements

• Education - High School diploma or equivalent, OR post high school diploma.

• Experience - Three (3) years of customer service experience.

In Lieu Of

• N/A

Required Certifications/Registrations/Licenses

• N/A

Knowledge, Skills and Abilities

• Knowledge of office equipment (fax/copier)

• Proficient computer skills (word processing, spreadsheets, database)

• Data entry

Work Shift

Day (United States of America)

Location

9 Medical Park Rd Richland

Facility

3455 Pediatric Child Abuse 9 Med Park 420

Department

34551000 Pediatric Child Abuse 9 Med Park 420-Practice Operations

Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.