Nixon Medical

Accounts Receivable Representative - Business to Business, B2B, Collections

  • Nixon Medical
  • New Castle, DE
  • Full Time
  • 20 days ago
Salary
N/A

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Job Description

We are searching for an Accounts Receivable Specialist to join our Finance Team! This position is responsible for the active business to business collection of Accounts Receivable.

Responsibilities:

  • Directly responsible for active business to business collections on all customers
  • Contact customers with past due account balances for collection of full or partial payment of overdue balance with the highest level of professionalism and positive demeanor.
  • Enter updated customer account data into the database and forward as necessary to account manager, service coordinator, and or supervisor.
  • Track and report on all call activities as required.
  • Follow-up with customers and internal departments regarding resolution of customer account issues as necessary.
  • Perform account reconciliations, restructures, and cash application investigations.
  • Present & setup billing and payment improvement options to customers.
  • Perform large or complex account collections as directed by supervisor.

Skills/Requirements:

  • Minimum of one-year relevant experience in a customer service or business to business collection’s role required. Experience with complex customer service and collection issues strongly preferred.
  • Good working knowledge and skill in operating computers, data entry, and office equipment, etc., required.
  • Working knowledge of MS Excel and MSWord.
  • Ability to work independently with limited supervision, organizational skills, working in a team environment.
  • High school diploma or equivalent required.

What We Offer:

  • Weekly Pay-Get paid every Friday!
  • Direct Deposit
  • Fixed schedule
  • Medical, Dental and Vision Plans
  • Paid Life Insurance
  • Paid Time Off
  • 6 Paid holidays
  • 401K with company match
  • Career advancement opportunities
  • Referral Bonus Program- Bring your friends!
  • Employee Assistance Program- FREE access to a licensed professional to help with personal, family, work issues or work/life balance situations.
  • FREE Virtual Medical Consultation– 24/7 access to a doctor via phone, video, or mobile app visits.

Nixon Medical is proud to partner with Work Step, a cutting-edge text messaging-based associate feedback platform, to drive an amazing culture of associate engagement and continuous improvement.

We believe to grow and create opportunities that enrich each other’s lives, opportunities must be available to all. Our commitment to having a diverse, equitable, and inclusive workforce will strengthen our progress to continue offering long-term career opportunities while providing best in class solutions for our customers.

Nixon Medical is an EEO/Affirmative Action Employer.

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance

Experience:

  • Microsoft Excel: 1 year (Preferred)

Work Location: In person

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