Purpose: Responsible for managing portfolio of accounts receivable accounts and the collections of the receivables due within credit terms granted to the customer. Manage the past due collections of all
accounts assigned. Contact customers to resolve payment delivery or credit issues accordingly
within company guidelines.

JOB RESPONSIBILITIES:

• Provides administrative support by retrieving invoice copies, proofs of delivery, deduction
  backup from vendor portals.
• Investigate chargebacks via root cause analysis and resolve with customer or internal
  business units.
• Contact customers to follow up on past due invoices and track the progress of payments
  received towards past due balances.
• Conduct payment analysis of accounts to ensure timely collections, minimize credit risk and
  limit delinquent DSO.
• Maintain aging of all assigned accounts and keep detailed record of communication shared
  with customers relating to any issue resolution of past due balances on account.
• Performs other job duties as required.

JOB REQUIREMENTS:

EDUCATION/CERTIFICATION:

• Associates degree or equivalent experience or any satisfactory combination of experience and training which demonstrates the knowledge, skills and abilities to perform duties

EXPERIENCE:

• One year of experience in accounts receivable preferred
• System Implementation preferred

KNOWLEDGE:

• Basic understanding of accounting, reconciliations and accounts receivable functions
• Additional training in bookkeeping concepts and procedures preferred
• Working knowledge of MS Office Suite
• Knowledge of customer service and collections practices with understanding of negotiations

SKILLS/ABILITIES:

• Strong administrative skills including attention to detail, organization in a fast paced
  corporate environment
• Ability to communicate well verbally and in writing with internal departments, vendors, and
  customers
• Ability to communicate precise information to customers relating to their account status
• Ability to work well in a team environment and develop relationships with internal
  departments to resolve disputes and outstanding issues quickly
• Self-starter who takes initiative
• Ability to maintain a high degree of confidentiality

The above statements are intended to describe the general nature of the work performed by the employees assigned to this job. All employees must comply with Company policy and applicable laws. The responsibilities, duties and skills required of personnel so
classified may vary within each department and/or location.

All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or protected veteran status. UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. - M/F/Veteran/Disability. VEVRAA Federal Contractor.