Administrative Assistant - Auto Dealership Call Center

At Prestige Auto Group, we are passionate about providing exceptional customer service and delivering top-quality vehicles to our clients. Our commitment to excellence has made us a leader in the automotive industry, and we're looking for a dynamic Administrative Assistant to join our Business Development Team at our call center.

Position Summary:

As an Administrative Assistant in our call center, you will play a crucial role in helping our Business Development team stay in touch with prospects, potential customers, and past clients. You will be responsible for contacting individuals through phone calls, emails, and text messages to maintain and enhance our relationships, answer inquiries, and support our sales efforts.

Key Responsibilities:

- Confirm daily appointments via phone, text, and/or email.

- Send personalized emails to prospects and past clients.

- Record and update customer information in our CRM system.

- Assist the business development team in administrative tasks and data management.

- Provide exceptional customer service by answering inquiries and providing information.

- Ensure that all communication is professional, compliant, and aligned with the dealership's standards.

Qualifications:

- Previous experience in a similar administrative or customer service role is a plus.

- Excellent verbal and written communication skills.

- Strong interpersonal skills and the ability to build rapport.

- Strong organizational and time management skills.

- Enthusiasm for the automotive industry and a passion for providing exceptional customer service.

This is an entry-level administrative assistant position with a track to a full-time Business Development Agent position in the future. Saturday hours are required (9am-5pm), no Sundays, and a 4 to 5 day work week with flexible scheduling on weekdays.

How to Apply:

If you are a customer-focused individual with a passion for the automotive industry, we want to hear from you! Please submit your resume in response to this ad for immediate consideration.

Job Types: Full-time, Part-time

Pay: $16.00 - $17.00 per hour

Expected hours: 20 – 38 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Schedule:

• Day shift
• Evening shift
• Weekends as needed

Work Location: In person