We are offering a long term contract employment opportunity for an Administrative Assistant in the property management industry based in Ludlow, Massachusetts. As an Administrative Assistant, you will be providing administrative support, managing correspondences, assisting in documentation, and liaising with tenants.

Responsibilities:

• Manage and arrange appointments, meetings, and property viewings for the property manager
• Respond to and manage emails, phone calls, and other forms of correspondence related to property management
• Assist in the preparation of reports, financial statements, and other relevant documents
• Maintain an accurate and updated record of property-related information
• Liaise with residents and tenants, addressing their inquiries, concerns, and requests in a timely and efficient manner
• Collect rent payments from tenants and maintain an accurate record of the same
• Utilize Microsoft Excel, PowerPoint, and Word for data entry and email correspondence
• Schedule appointments and manage both inbound and outbound calls
• Deliver exceptional customer service to tenants and potential tenants.• Proficiency in Microsoft Office Suite including Word, Excel, PowerPoint, and Outlook
• Experience in answering inbound and outbound calls
• Strong customer service skills and ability to interact with clients professionally
• Ability to perform data entry tasks with high accuracy
• Excellent written communication skills for email correspondence
• Ability to schedule appointments and manage calendars effectively
• Previous experience in an administrative or customer service role preferred
• Strong organizational skills and attention to detail
• Ability to multitask and prioritize work in a fast-paced environment
• Excellent problem-solving skills and ability to take initiative