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Job Description
Share Our Purpose. Be Yourself. Feel Valued.
People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.
We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.
About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.
As one of the fastest growing utilities in the U.S., American Water expects to invest $30 to $34 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.
American Water has been recognized on the 2023 Bloomberg Gender-Equality Indexfor the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions.
For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram.
Are you looking to begin your career and have Administrative Experience and are comfortable with working weekends then this role is for you! Apply TODAY for immediate consideration to become the newest member of the Pennsylvania American Water family!
Primary Role
Performs Shop Clerk duties for the Pittsburgh District.
Key Accountabilities
- Files and maintains office records and maps.
- Notifies and communicates emergency awareness to local, state, and federal agencies.
- Supports the operation in the maintenance and administration of overtime assignments.
- May answer customer and municipal complaint phone calls and direct to the appropriate department.
- Performs all related administrative tasks.
- Coordinates customer service outage notifications.
- Applies for street opening permits and generates paving details in conjunction with local ordinance requirements.
- Receives, unloads, ships, loads, and disburses materials.
- Performs other duties as assigned by supervisor.
Knowledge/Skills
- Knowledge of customer service and ability to handle customer contacts courteously and with respect.
- Familiarity with PA One-Call System helpful.
- Proficient in different types of computer applications necessary to complete assigned work.
- Must have basic geographical knowledge of company's service area and working knowledge of company policies, procedures and safety practices and regulations.
- Ability to operate company equipment and vehicles necessary for completion of assigned responsibilities.
Experience/Education
- High School Diploma or Equivalent required.
Certifications & Licenses
- Will be required to take and pass the appropriate state certification examination for Class E Water Distribution License within 24 months, and apply for certification within 6 months of achieving the minimum experience requirement for certification.
- If not already met the minimum experience requirement upon passing the certification test.
Work Schedule
- Wednesday-Friday 12:00pm-8:00pm
- Saturday-Sunday 7:30am-3:30pm
Other
- Position may be subject to mandatory off hours call-out and overtime.
Competencies
Champions safety
Collaborates
Cultivates innovation
Customer obsessed
Drives Results
Nimble learning
Join American Water...We Keep Life Flowing™
American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.
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