Administrative Support Assistant II (40 hours/week) - Central Library
- City and County of Denver
- Denver, CO
- Full Time
- 18 days ago
Salary
$19.11 - $23.89 / Hour
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Job Description
About Our Job
About Our Job
The Denver Public Library (DPL) is a growing urban library system that serves the residents of the City & County of Denver. DPL sees more than 4 million visitors every year across its 27 locations, serves Denver’s most vulnerable communities through outreach and mobile services, hosts thousands of programs a year and manages a collection of more than 1.4 million physical and digital materials. We believe a strong library is vital for a strong community. DPL is committed to serving the evolving needs of Denverites through inspired programming, diverse collections, culturally-representative spaces, and equitable policies & procedures.
For more information, go to
denverlibrary.org
. Find us on Facebook, Twitter, Instagram, YouTube and LinkedIn. This is an opportunity to join our team and be the cornerstone on which accurate delivery of materials enables all customers to find what they are looking for or get a referral to the staff that can best help them with their needs.
As a Administrative Support Assistant II your job will be spending most of your time at customer-facing service points, welcoming a diverse population of teens with respect and dignity, and creating a library space where all are free to explore and connect. You’ll make positive experiences for teen library customers by checking out and returning books, registering customers for library cards, ordering books and other library materials from other agencies, and responding to customer questions about using library resources. You will assist customers with both library and personal technology.
You’ll use library technology and other tools to efficiently process and route library materials with accuracy and attention to detail while staying current on circulation policies and procedures. You’ll grow as you support the library's goal of being a learning organization by participating in approved learning opportunities, and support through action the Library's mission, vision and values and goals. You may assist with shelving, collection maintenance, and outreach projects as requested.
Your primary location will be the Teen Library at the Central Library, however, DPL reserves the right to reassign locations based upon operational and/or staffing needs at any given time.
About Our Branch
The Teen Library is a newly developed, dedicated space at the Central Library for teens (ages 13-19). The Teen Library is approximately 10,000 square feet on the second floor of the Central Library with meeting spaces, gaming stations, a project room, and an adjacent young adult (YA) collection. We strive to create an inclusive environment for teens to connect, learn, and be themselves.
About You
Our ideal candidate has:
- Ability to thrive in an active work environment with constant public contact.
- Excellent interpersonal skills, positive attitude, cultural sensitivity, compassion, and a sense of humor when working with customers and colleagues of all ages and backgrounds.
- Ability to work closely with a team to complete daily, weekly and monthly tasks.
- Ability to use workplace technology effectively including email, calendar, internet, databases, video conferencing, and other software, plus a willingness to learn new technology as needed.
- Skill in communicating and presenting information to customers with varying levels of experience and knowledge using principles of Trauma Informed Care.
- Ability to adapt to the ebb and flow of materials intake and stay focused on repetitive tasks in a busy and physically-demanding environment.
- Ability to prioritize and creatively solve problems with attention to detail.
- Ability to pass a background check after the offer to hire has been made.
- A demonstrated commitment to developing and maintaining a welcoming environment for young people and teens.
Other things to know
- There is no free parking available at the Central Library. There are numerous PAID parking lots and garages nearby. The City & County of Denver provides free RTD Ecopasses to employees. The Central Library does have convenient access to public transportation as well as indoor, secure bicycle parking.
- The schedule will be determined by the needs of the department and will include evening and weekend hours. Current working hours are Sunday - Thursday and are subject to change as library hours expand.
"Interested candidates are encouraged to submit their application to include an updated resume by the job close date of 9/6/2024 before the deadline of 11:59 PM to be fully considered."
About Everything Else
Job Profile
LC1485 Administrative Support Assistant II To view the full job profile including position specifications, physical demands, and probationary period, click
here
. Position Type
Unlimited Library Hiring Range
$19.11 - $23.89 Starting Pay
$19.11 - $23.89 Agency
Denver Public Library Assessment Requirement
The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.
It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact with three business days’ notice.
Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.
For information about right to work, click
here
for English or here
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