Are you looking for exciting, meaningful work where you can use your leadership skills and technical knowledge to provide application development and support for the courts throughout Washington State? If so, then this is the position for you. Come join our team!
You will be responsible to plan, organize, and direct the activities of the Information Services Division (ISD) Applications & Operations section. This section develops, maintains, and supports the primary case management systems and other operational applications used by the courts of Washington State. These functions include application management, incident/problem management, configuration management, change management, and release management.
You will lead a staff of 39 IT professionals that provide application technical support to all levels of court throughout Washington State. You will oversee the application software development and support life cycle processes and procedures necessary to deliver high quality services to the Washington Courts in the most efficient and effective manner possible.
The work we do is important and impactful to the citizens of Washington State. We hope you will consider joining our team.
Washington Courts Employment Opportunity
Administrative Office of the Courts
Applications & Operations Manager
Information Services Division
Our Mission: Advance the efficient and effective operation of the Washington Judicial System.
The Administrative Office of the Courts (AOC) is looking for top-performing employees who embody its core values integrity, inclusion, accountability, and teamwork. It is committed to both employee growth and work-life balance.
Our diversity and inclusion efforts include embracing different cultures, backgrounds, and perspectives while fostering growth and advancement in the workplace.
Job #: 2024-33
Status: Regular, Full-Time*
Location: Olympia, Washington
Salary: Range 80: $110,940 - $145,536 per year (DOQ).
Opens: April 16, 2024
Closes: April 29, 2024. AOC reserves the right to close the recruitment at any time.
WASHINGTON STATE RESIDENCY AND TELEWORK INFORMATION
AOC requires employees to reside in Washington State. Any exceptions must be approved. If you are invited to interview and currently reside outside of Washington State, seek more information about residency requirements from the AOC hiring manager of this recruitment.
This position is required to work in the office at least two work days per week. Position may be eligible for hybrid working; a combination of telework and working in-office.
A combination of relevant education and experience may be considered in meeting the qualifications.
A Bachelor’s degree in Computer Science, Business Administration, Public Administration or closely allied field, AND:
- Five (5) years of increasingly responsible leadership experience in a complex information technology environment
- Experience managing and directing information technology professionals.
THE IDEAL APPLICANT WILL ALSO HAVE SOME OR ALL OF THE FOLLOWING EXPERIENCE, EDUCATION, KNOWLEDGE, SKILLS, AND ABILITIES
Demonstrates Agency Values:
- Integrity
- Inclusion
- Accountability
- Teamwork
Behavioral Competencies:
- Leadership
- Influencing
- Problem Solving
- Planning/Organizing
- Consulting
- Relationship Building
- Tact/diplomacy
Knowledge Skills, and Abilities:
- Understands the interaction of data and processes between varied and diverse agency applications and work groups for all court levels and justice partners.
- Understands the unique requirements of custom developed applications and interfaces as well as commercial off-the-shelf (COTS) software.
- Well-developed interpersonal leadership skills and abilities to establish and maintain effective and collaborative working relationships with supervisors, staff, co-workers, management and other constituents.
- Cooperate and collaborate with agency, court, state and professional colleagues in order to accomplish work objectives.
- Knowledge of client, human resource and organizational management concepts.
- Ability to plan and interact with Architecture and Strategy to implement solutions that comply with the agency reference architecture and technical direction.
- Ability to plan and interact with project managers, align resources with the PMO/Software Quality Assurance Manager, and execute project plans within given budget constraints.
- Work effectively with people of different abilities and skill levels.
- Work on multiple assignments concurrently, plan work to accomplish assignments, manage time to complete assigned tasks within the structure set by supervisor.
- Identify, analyze and resolve problems in a consultative process bringing problems and recommendations for solutions. Think critically in decision-making and problem-solving situations.
- Clearly communicate business requirements and development priorities.
- Communicate effectively, both orally and in writing. Make effective presentations and clearly communicate complex technology issues clearly to non-technical parties.
- Knowledge of principles and methods used in the analysis and development of computer systems and procedures to include system and application security requirements, test requirements, roll-out (implementation) and roll-up processes, lessons learned processes, documentation and user training techniques.
- Understand and articulate the interaction and mission of interested groups, boards, committees, and the judicial community.
- Develops and promotes a culture encouraging Diversity, Equity, and Inclusion.
For more information about the position, to review the job description, application submission requirements, supplemental questions, inquire about benefits, or to apply for the position: CLICK HERE TO APPLY
- The workweek may fluctuate depending on workload or agency needs.
- Overnight travel may be required based on business needs.
- This position is not overtime eligible.
The AOC is an equal opportunity employer and does not discriminate based on gender, pregnancy, race, color, national origin, ancestry, religion, creed, physical, mental or sensory disability (actual or perceived), use of a service animal, marital status, sexual orientation, gender identity or expression, veteran or military status, age, HIV or Hepatitis C status, or any other basis protected by federal or state law. Persons of disability needing assistance in the application process, or those needing this announcement in an alternative format, please contact the AOC Human Resource Office, at (360) 705-5337, or fax (360) 586-4409, or via email to [email protected]. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and complete the required employment eligibility verification form upon hire.
SPECIAL NOTE: Before a new hire, a background check, including criminal history, will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job.