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Job Summary:
We are seeking an Assistant Executive Housekeeper to oversee and manage the housekeeping operations of our establishment. The ideal candidate will ensure cleanliness, order, and a welcoming environment for our guests.
Duties: This is a generalized description of duties and others may be assigned by the hotel leadership team.
1: Offers courteous and sincere hospitality at all times. Understands what is meant by "positively memorable guest experiences".
2: Is able to address concerns and complaints from hotel guests, and fellow team-members, in a constructive manner.
3: Acts as a part of the hotel security team and is responsible for immediately reporting orally or in writing, any potential safety or security hazards to property leadership.
4: Responsible for the training and growth of the Room Attendant and Public Space teams and ensuring that operational standards are consistently met.
5: Have the ability to lead and inspire others to create memorable guest experiences.
6: Leads by example and performs housekeeping, public space, and laundry duties as necessary, along with adding an "extra" hand when needed by the members of your team.
7: Assists the Executive Housekeeper in the training of a team in understanding, chemical, bio-hazard, OSHA, PPE, and emergency procedures in regard to regulations, standards, company policies and procedures.
8: Enforcement of rules, regulations, company policies and procedures.
9: Evaluates performance and advises Executive Housekeeper of behavioral or performance problems and helps to recommend appropriate action.
10: Prepares guest room status report with front desk and assigns rooms for servicing to the team.
11: Inspects rooms for cleanliness, pests, safety and security issues, equipment, or furnishing issues to appropriate members of hotel leadership and/or maintenance team.
12: Completion of required paperwork and reports.
13: Ensures that staff is in compliance with uniform standards and procures new uniforms as necessary.
14: Ensures that all property access keys are accounted for at the beginning and end of daily shifts.
15: Flexibility in working a typical schedule of Room Attendant and acting Executive Housekeeper/Room Inspector. This schedule may change as the needs or occupancy of the hotel changes.
16: Complies with BBP, OSHA, and Hazcomm 2012 standards. Knows and understands the potential hazards of chemicals used at the property and the proper use of personal protective equipment. Uses PPE as directed by Safety Data Sheets.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 30 – 40 per week
Benefits:
Shift:
People with a criminal record are encouraged to apply
Experience:
Ability to Commute:
Work Location: In person