DESCRIPTION

Purpose of Position:

The Assistant Hunting Manager will assist the Department Manager and ensure that each customer receives outstanding service by providing a friendly environment. This includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service.

Duties and Responsibilities:

• Approach each customer using the 5 non-negotiable Friedman Sales Training Steps.
• Research inventory discrepancies.
• Resolve any scheduling issues in the absence of the Department Manager.
• Merchandise department following corporate guidelines.
• Complete price changes on time.
• Ensure that entire department is clean, faced and straight at all times.
• Open and close the store (if required by the Store Manager).
• Help to manage and train staff.
• Perform other tasks as necessary and assigned by management.

Firearms:

• Ensure all firearms are received, transferred (sold), and disposed (logged-out) in compliance with state and federal laws, company procedures, and company guidelines.
• Prior to working with firearms, help ensure all Hunting Department staff have read and signed the Hunting Employee Manual, viewed the NSSF “Don’t Lie” video, viewed the on-line ATF Form 4473 training module, and taken the associated quiz.
• Communicate with the Compliance Department for firearm and ammunition compliance related matters.
• Timely respond to ATF firearm trace requests.
• All other duties as assigned

REQUIREMENTS

Required Skills:
Good verbal and written communication is required as well as good math skills and problem solving skills. The ability to manage multiple employees is also useful.

Education and Training:
A high school diploma or high school equivalency diploma are recommended. A good knowledge of Tomax computer system is required.

Physical Requirements:
This position involves a variety of physical activities including: talking, hearing, sitting and standing for multiple hours, and repetitive motions. Visual acuity is required for completing work on computer.

Travel Requirements:
This position may require travel for training purposes.

Sportsman's Warehouse is an Equal Opportunity Employer.