Job Title: Assistant Operations Manager – Mobile Fleet Services
Location: Grantsville, PA
Company: Fleet Repair Solutions

Position Overview:
Are you ready to join a family-owned and operated trailer repair center? Fleet Repair Solutions in Grantsville, PA, is seeking a full-time Assistant Operations Manager to support our day-to-day operations. This role is crucial in ensuring high department performance, customer satisfaction, employee morale, and profitability.

Essential Tasks and Responsibilities:

• Review and manage work orders, estimates, and invoices to ensure accuracy and efficiency.
• Maintain and monitor company and subordinate efficiencies.
• Ensure compliance with safety standards for employees, customers, and visitors.
• Interview, hire, and train new employees as needed.
• Respond to emails, telephone calls, and other communications with urgency and professionalism.
• Serve as an on-call Manager when necessary.
• Perform other duties as assigned to support overall operations.

Education/Experience Requirements:

• Associate Degree or higher with a minimum of 2 years of heavy-duty tractor-trailer repair experience.
• High School Diploma with at least 5 years of experience in heavy-duty tractor-trailer repair.

Position Purpose: The primary purpose of the Assistant Operations Manager is to support the Operations Manager in maintaining high department performance, thereby ensuring customer satisfaction, employee retention, and maximized profitability. This role involves supervising, motivating, and assisting the technician staff. Key functions include:

• Billing out work performed on Repair Orders.
• Dispatching work to technicians and monitoring shop productivity.
• Assisting technicians with repairs when needed.
• Following up on work/repair progress.
• Coordinating parts orders with the parts department.
• Communicating effectively with leadership, employees, customers, and affiliates.
• Upholding the company's standards of quality and safety.

Compensation and Benefits:

• Competitive salary up to $70,000 plus bonuses
• Paid weekly.
• Paid Training.
• Paid Holidays and Paid Time Off.
• Flex Time.
• Education Reimbursement for you and your spouse (up to $5,000 per year).
• Matching 401(k) plan.
• Medical, Prescription, Dental, and Vision Insurance.
• Free Life Insurance ($10,000 coverage).
• Free Short-Term and Long-Term Disability Insurance.
• Free AD&D Insurance.
• Free Financial Advisors.
• Free Employee Assistance Program (EAP).

Join Our Team: Our trailer repair shop employees mean the world to us. If you're passionate about leading a team and making a difference in a dynamic, family-owned environment, we want to hear from you!

Apply today to become a valued member of our management team at Fleet Repair Solutions.