Baxter Auto Parts is the nation's largest Independent Carquest member, locally owned in Portland, OR. Come be a part of a local team backed by a nation wide supplier.

An Auto Parts Specialist at Baxter Auto Parts is responsible for:

• Having a passion for serving our customers and offering superior service to every customer, every day
• Being actively engaged in our business and bringing their best to work every day
• Being committed to improving themselves, their fellow Team Members and our company
• Working to exceed their individual and store targets every day
• Offer a superior shopping experience to every customer, both DIY and commercial.

Key Focus Areas

• Providing Legendary Customer Service
• Executing on daily, weekly and period goals to drive profitable retail growth

Essential Job Skills needed to be a Successful Auto Parts Specialist include ability to:

• Work with General Manager to produce a consistently winning store
• Communicate effectively, verbally and in writing
• Build strong relationships (team, customers, peers, Store Support Center Team Members and supervisor)
• Transfer parts knowledge to all store team members to help increase the stores product knowledge and sales
• Ability to effectively plan, delegate and hold others accountable for their individual and store results.
• Effectively execute all key tasks, critical to supporting our 4 key strategies (Transform DIY, Accelerate Commercial, Availability and Service Excellence), including attachment selling, selling premium parts, etc.
• Maintain high standards of customer service and create a superior customer experience for each customer by promptly greeting them and helping them locate the right merchandise for their project
• Maintain and develop a comprehensive product knowledge
• Maintain an awareness of and achieve maximum results on all promotions and advertisements
• Execute merchandise moves, stocking and display with high housekeeping standards
• Participate in inventories and periodic cycle counts
• Ring sales at register and provide prompt and expedient service
• Build customer loyalty and aid customers in locating the right merchandise for their project
• Use computers accurately and effectively
• Work well in a diverse, fast-paced and results-oriented retail environment
• Produce consistently high sales averages
• Manage time effectively
• Demonstrate strong organizational skills
• Be punctual and at work as scheduled

Key Duties And Responsibilities

• Responsible for working with the General Manager to lead the store team and grow the retail & commercial business in conformity with the company’s strategies and core values
• Maintains rapport with current retail customers in order to keep abreast of their needs
• Consistently provides professional, courteous and prompt customer service to both retail and commercial customers, utilizing parts experience and knowledge to insure complete customer satisfaction
• Delegates or completes the marking and storing of parts in stockroom according to prearranged system
• Assists in managing inventory and the appearance of Parts Department
• Completes all required training materials, attends all scheduled company meetings, and meets or exceed all assigned sales goals or quotas
• Utilizes a strong knowledge of automotive systems, categories of merchandise, warranties, and Company Policies to make recommendations and suggestions to customers to gain their confidence and business
• Thorough understanding of automotive principles and the ability to diagnose problems and recommend solutions
• Performs other assigned store duties that include, but are not limited to, stocking, cleaning, sales, customer service, cashiering, truck loading/unloading, delivering, and inventory management
• Demonstrating an eagerness to be a team player and assist in other functions as assigned by the store management team

Career Requirements

Retail Parts Pro Prior Experience that sets a Professional Sales Associate up for Greater Success

• 3-5 years of prior automotive parts experience is preferred
• History of successful job performance
• Working knowledge of automotive systems
• Diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, and all other related systems for an automobile
• ASE certification preferred, but not required
• Proven ability to work in a fast-paced and highly dynamic work environment
• Must possess good verbal communications skills, including good salesmanship abilities

Job Types: Full-time, Part-time

Pay: $16.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Life insurance
• Paid time off

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• No nights
• Weekends as needed

Experience:

• Retail sales: 1 year (Required)
• Auto Parts: 1 year (Preferred)

Work Location: In person