About us

We are professional, agile, professional and our goal is to to be the #1 employer in the state of Vermont. We are Vermont's Fastest Growing dealer Group, truly employee focused..

Our work environment includes:

• Modern office setting
• Food provided

**Job Overview**

We are seeking an experienced Service Advisor to join our team at Oliver Ford of Bennington, VT. The Service Advisor is a critical role that plays a vital part in our customers' experience, ensuring that their vehicle is serviced and maintained to the highest standards. This is an excellent opportunity for a sales-oriented individual who is passionate about the automotive industry and is eager to work in a fast-paced, dynamic environment.

We offer 4 day work weeks and 3 weeks vacation the first year

**Duties**

- Provide exceptional customer service, answering phone calls, and responding to emails in a timely manner.

- Greet customers upon arrival and ensure that their vehicle is treated with the utmost care.

- Conduct thorough vehicle inspections and provide detailed reports to customers, including any necessary repairs or maintenance.

- Work closely with our Service Technicians to diagnose and repair vehicle issues, providing a comprehensive overview of the work performed.

- Ensure that all services and repairs are performed in a timely and efficient manner, meeting or exceeding customer expectations.

- Manage cash handling and ensure that all financial transactions are accurate and secure.

- Maintain a clean and organized workspace, adhering to safety and quality standards.

- Perform routine oil changes and tire services, as well as brake repairs and shock and strut replacements.

- Stay up-to-date with the latest automotive technologies and best practices, continuously improving service quality and efficiency.

- Maintain a thorough understanding of all vehicle maintenance procedures and requirements.

**Experience**

- Proven experience as a Service Advisor or in a similar role, with a strong background in automotive sales and service.

- Prior experience working in a dealership or a fast-paced, customer-facing environment.

- Strong knowledge of vehicle maintenance and repair procedures, including brake repair and tire service.

- Ability to lift up to 50 pounds and work in a fast-paced environment.

- Excellent communication and interpersonal skills, with the ability to work effectively with customers, Service Technicians, and management.

- High school diploma or equivalent required.

**Skills**

- Sales experience and skills.

- Strong knowledge of brake repair and tire service.

- Experience with vehicle maintenance and repair procedures.

- Ability to handle cash transactions.

- Experience with oil changes and other routine maintenance procedures.

- Familiarity with shock and strut replacements.

- Proven experience working in a dealership environment.

- Strong communication and interpersonal skills.

- Ability to work effectively in a fast-paced environment.

Job Type: Full-time

Pay: $65,229.00 - $120,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Days:

• Monday to Friday
• Rotating weekends

License/Certification:

• Driver's License (Preferred)

Ability to Commute:

• Bennington, VT 05201 (Required)

Ability to Relocate:

• Bennington, VT 05201: Relocate before starting work (Required)

Work Location: In person