POSITION SUMMARY:

Looking for a certified Medical Assistant Manager to join an incredible team at the largest most comprehensive integrative medical clinic in the country serving patients from all over the country and the world. This MA position is responsible for maintaining 24 hour accountability in planning, managing, controlling and organizing comprehensive, safe, efficient, and high quality patient care. The Nurse Manager is responsible for coordinating the daily operations and clinical practice of the assigned service areas. Establishes and maintains standards of care and unit policies and procedures. Consistently demonstrate behaviors that reflect the Center for New Medicine & Cancer Center for Healing core values and mission statement.

ESSENTIAL DUTIES / PRIMARY RESPONSIBILITIES:

• Coordinates and trains the scheduling of MA/Scribe personnel according to patient census and acuity
• Maintains and monitors staffing records and statistics
• Supervises and leads his/her assigned personnel in day to day operation of the clinic
• Conducts hiring, disciplinary action, scheduling, orientation, performance appraisals, educational need and conflict resolution
• Monitoring of personnel certifications as required
• Assist the Controller in developing services pricing and annual department budget objectives
• Ensures the staff complies with regulatory requirements.
• Coordinates care, treatment and services amongst programs, services and departments
• He/She may handle human blood and other potentially infectious and/or hazardous materials, which may result in possible exposure to blood borne pathogen and/or harmful elements
• Manage medical records (maintain, file/scan patient charts/correspondence)
• Ensures MA’s are trained on all proper procedures, room prep, stocking patient rooms, and maintaining patient/practitioner flow procedures.
• Using computer applications, including EMR software eClinical
• Arrange for bloodwork and labs including RGCC testing and SOT
• Ensure new patients have been educated on protocols or services and costs
• Coordinate correspondence, including patient records and billing
• Order department supplies and mixing supplies
• Call patients on the waiting list to fill vacant appointment slots
• Handle new and existing patient inquiries
• Provide support to Physicians
• Interactions: Interacts frequently with patients, clinic personnel and outside referral sources personnel by telephone, correspondence and personal contact

QUALIFICATIONS (Knowledge and skill requirements):

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Core Competencies: Customer Focus, Teamwork, Communication, Attention to Detail
• Strong interpersonal and organizational skills, and effective written and oral communications.
• Ability to work effectively and independently on multiple simultaneous tasks within a fast-paced customer service-oriented environment

· Expertise in Medical & Patient Management cares programs.

• Ability to multi-task and shift projects

Job Type: Full-time

Pay: $75,000.00 - $85,000.00 per hour

Expected hours: 40 – 50 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Healthcare setting:

• Medical office

Schedule:

• 8 hour shift
• No weekends

Ability to Relocate:

• Suite 100 Irvine, CA 92618: Relocate before starting work (Required)

Work Location: In person