Qualifications

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving

Benefits

• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Training & development
• Hourly pay plus commission/bonus
• Growth potential/Opportunity for advancement within my office
• Paid time off (vacation and personal/sick days)
• Valuable career-building experience
• Flexible work from home options available

Responsibilities

• As a Customer Service Representative with The Edgar Almanzar Insurance Agencies, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency
• Your attention to detail, customer service skills, and desire to help people make you an ideal fit
• You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support
• Establish customer relationships and follow up with customers as needed
• Provide prompt, accurate, and friendly customer service
• Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification
• Use a customer-focused, needs-based review process to educate customers about insurance options
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business