Alsies Franchising is a growing startup dedicated to supporting and expanding our franchise network. We pride ourselves on providing top-notch service to our franchisees, ensuring they have the tools and support needed to succeed in all aspects of their business.

Job Overview:

We are seeking a personable, organized, and efficient Business Support Specialist to join our team. The ideal candidate will be an excellent communicator, capable of handling client interactions with professionalism and ease. You will be responsible for managing phone and email inquiries, assisting with various franchising duties, and ensuring the smooth operation of daily activities.

Key Responsibilities:

• Answer and manage incoming phone calls and email requests promptly and courteously.
• Provide exceptional customer service to clients and franchisees, addressing their needs and concerns efficiently.
• Assist with various franchising duties, including documentation, reporting, and coordination.
• Maintain organized records and ensure accurate data entry.
• Support the franchising team with administrative tasks and project coordination.
• Ensure timely and efficient communication between the franchising team and franchisees.
• Contribute to a positive and collaborative team environment.

Qualifications:

• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to multitask and prioritize effectively.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Previous experience in a customer service or administrative role is preferred.
• Ability to work independently and as part of a team.
• Friendly and approachable demeanor with a professional attitude.

Why Join Us:

• Opportunity to be part of a growing and innovative company.
• Supportive and collaborative work environment.
• Competitive salary and benefits package.
• Opportunities for professional growth and development.

If you are a proactive and dedicated professional looking to make a difference in a dynamic franchising company, we encourage you to apply.

Alsies Franchising is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Qualifications:

- A high school diploma or equivalent is required.
- Prior experience in an administrative or clerical role is preferred.
- Proficiency in QuickBooks is necessary.
- Strong organizational and time management skills are essential.
- Excellent customer service skills and the ability to work in a fast-paced environment are a must.
- Ability to maintain confidentiality and handle sensitive information.
- Familiarity with office management software and technology is an asset.

This role offers an exciting opportunity to join a dynamic team and contribute to the success of our business. If you possess a keen eye for detail and a passion for providing exceptional support, we encourage you to apply.

Job Type: Full-time

Pay: From $575.00 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Ability to Commute:

• Durham, NC 27713 (Required)

Ability to Relocate:

• Durham, NC 27713: Relocate before starting work (Required)

Work Location: Hybrid remote in Durham, NC 27713