One of our great partners is looking for Cantonese & English Bilingual Customer Service Representatives! You must be fluent in both Cantonese & English!

This position will be fully work-from-home from New York State, Monday-Friday during normal business hours. There are full-time AND part-time openings.

What You'll Do

• Provide phone assistance to customers and connect them to other departments
• Answer a high volume of calls every shift
• Understand offerings, policies and procedures and effectively communicate them to customers
• Maintain a positive and empathetic attitude toward a diversity of customers
• Perform accurate digital record-keeping

What You Bring

• Fluency or Professional Proficiency in English & Cantonese (verbal and written)
• Full-time Residency in New York State
• Authorization to work in the U.S. without requiring sponsorship
• Ability to clear a background check
• Stable home internet connection
• 1-2 professional references

Job Types: Full-time, Part-time

Pay: $21.00 - $25.00 per hour

Benefits:

• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Application Question(s):

• Are you seeking a Full-Time position (40 hours per week) OR Part-Time position (16 hours per week)?

Location:

• New York State (Required)

Work Location: Remote