Why the Navy Exchange Service Command?

While some may serve overseas for our country, we hold down the fort – we serve the men and women who wear the flag – America’s strength, America’s heart. We are here to guide them, and deliver our service members and their families the tools they need to do what they love to do.

• You can expect an unforgettable, dynamic, and competitive work environment.

The Benefits begin DAY ONE:

We know you work hard, and cultivate the very best solutions for your family – and that’s why the benefits we offer, you won’t find anywhere else:

• We offer a competitive federal salary beginning at the Non-Appropriated Fund NF-01 level + depending on experience
• Did we mention, your Benefits begin on DAY ONE?
• Federal Healthcare benefits
• Dental, Vision, 401(k) & Pension Plan
• Accrual of paid time off at DAY ONE
• Tuition reimbursement program
• Continuity Programs for Military Spouses
• Public Student Loan Forgiveness eligible* after qualifying years of service
• Tax Free shopping, worldwide, at any Navy Exchange location

Because here at the Navy Exchange Service Command, there’s no such thing as tomorrow – there’s only today. GET AFTER IT. Seize the opportunity to grow and be community driven, too. Build a mission driven life. Mission: YOU.

https://www.youtube.com/watch?v=9h1WLIY3hT8 – Heroes Welcome

Job Summary:

• As a sales associate you will be the face of our company

• You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions.

• You will be directly responsible for assisting customers and helping them recognize the need for our products and services.

• Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional.

• Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.

Duties and Responsibilities:

• CUSTOMER SERVICE

o Proactively engage and make a connection with customers.

o Asking questions and listening to customers’ needs.

o Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card

o Provide premier customer service.

o Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes.

• ORGANIZATION

o Maintaining store appearance.

• SALES

o Cross-selling products and knowing layout of the store.

o Make suggestions to customer on latest trends and current promotions based on customers’ individual needs.

o Upselling products.

o Learning product features, keeping up with the latest trends, leveraging company tools and technology to confidently provide the customer with product knowledge & specs.

o Using a Point-of-Sales system processing cash, exchanges, discounts, gift cards, credit cards, debit cards, cash handling including counting money and returning accurate amounts to customer.

o Completing various forms of paperwork reports and reconciliation

• INVENTORY

o Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed.

o May participate in periodic inventories

• DEPENDABILITY

o Adherence to assigned work schedule.

o Accurate and complete follow through on work assignments

• Other Duties as assigned