Be inspired. Be rewarded. Belong. At Emory Healthcare.

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:

• Comprehensive health benefits that start day 1
• Student Loan Repayment Assistance & Reimbursement Programs
• Family-focused benefits
• Wellness incentives
• Ongoing mentorship, development, and leadership programs
• And more

• Resolves employee inquiries by clarifying issues using independent direction; researching answers and alternative solutions; implementing solutions; and escalating where necessary.
• Implements employee communications to support HR programs, i.e. benefits (paid leaves, retirement, health and welfare, disability, life plans) employee relations, employee hardship, employment verification, and recruitment.
• Manages the requests and approvals of all EHC leaves of absence and employees paid leaves.
• Provides benefits outreach to employees to ensure successful partnership with Employees, Leaders, Employee Relations, Benefits, Payroll, Compensation, and Recruitment.
• Conducts FMLA Training, Kronos Timekeeper Training and other employee meetings.
• Liaison with employees, leadership and other pertinent parties regarding collection of documentation and communications for decision making.
• Designs and creates new processes/workflows to ensure efficiency and customer satisfaction.
• Utilizes broad HR expertise and knowledge base to address complex employee needs and issues.
• Utilizes exceptional communication and organizational skills, superior attention to detail and ability to prioritize.
• Determines when issues need to be escalated to appropriate resource.
• Creates and manages process templates for accuracy and consistency of information.
• Identifies trends and recommends corresponding team goals or training.
• Prepares reports and recommends changes to management based on service and knowledge needs of the organization.
• Provides feedback on the effectiveness and soundness of policies and procedures within the department.
• Liaison with vendors for claims, coverage and eligibility resolution.

• A bachelor's degree and three HR experience, preferably at specialist or generalist level in FMLA/employee leaves, ADA, FLSA, employee benefits, recruitment, or employee relations.
• Experience may be considered in lieu of a degree
• Proficiency in Payroll and Human Resource records software applications.
• Microsoft Office (Excel & Access).
• Effective customer service skills.
• Preferred experience in People Soft and Kronos.