Duties

We strongly encourage applicants to read the entire announcement before submitting their applications.

As the Chief, Independent Office of Appeals you will serve as the chief advisor, reporting directly to the Commissioner of the Internal Revenue Service, on matters impacting taxpayer appeal rights of individuals, tax exempt and government entities, self-employed, and small, mid-sized, large, and international businesses.

As the Chief, Independent Office of Appeals you will:

• Develop, refine, and modify policies, objectives, programs, and procedures to accomplish the Independent Office of Appeals' mission to administratively dispose disputed tax cases, without the necessity of trial, by reaching a prompt, fair, impartial, and high-quality decision in each case.
• Formulate short and long-range programs, strategies, and objectives for the Independent Office of Appeals' strategy and vision. Design and develop integrated policies, programs, systems, and strategies to ensure enforcement fairness and equity for all taxpayers and businesses.
• Lead and direct the Independent Office of Appeals organization through subordinate executives and staff, delegate authority to subordinates to effectively manage their resources, and provide a supportive environment for creativity and innovation.
• Manage all human, physical, and financial resources assigned to the Independent Office of Appeals to obtain maximum benefit for the taxpaying public and accomplish overall business goals and objectives.
• Participate in broad policy studies and recommend the types of cases and issues that should be decided by the administrative settlement or judicial processes.
• Work closely with top ranking IRS, Chief Counsel, and Department of the Treasury (Treasury) officials on regulatory and legislative issues affecting the Independent Office of Appeals.
• Direct activities to build cooperative partnerships with internal and external customers and stakeholders to ensure their needs are considered in developing programs and policy.
• Acquire and leverage all Independent Office of Appeals' human, physical, electronic data, and financial resources and allocate these resources in accordance with overall strategies to accomplish specific organizational goals.
• Foster a high profile of the IRS Occupational Safety and Health Program by ensuring employees are aware of potential safety hazards, promptly reporting injuries, and effecting corrective actions necessary to eliminate safety and health hazards in the workplace.
• Ensure program and administrative responsibility to minimize fraud, waste, and abuse are achieved as prescribed in the Computer Security Act of 1987, Office of Management and Budget (OMB) Circulars A-123 and A-130, Treasury Directives, and IRS internal control procedures.
• Administer the Information Security Program to protect taxpayer data. Ensure a high degree of subordinate employee awareness and compliance to protect sensitive (e.g., taxpayer, personnel, procurement, etc.) data within or through systems under their control. Ensure the effective delivery of services targeted to ensure manager and employees are aware of their data protection roles and responsibilities.

WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov

Requirements

Conditions of Employment

If selected for this position, you will be required to:

• Be a U.S. citizen to qualify for this position.
• Be geographically mobile to accomplish the Service's mission.
• Complete a one-year probationary period (unless already completed).
• Certify you have registered with the Selective Service System, if you are a male applicant born after December 31, 1959, or certify you are exempt from having to do so.
• Complete a Declaration for Federal Employment to determine your suitability for Federal employment.
• Provide information to successfully complete a background investigation. Applicants must have a successfully adjudicated FBI criminal history record check (fingerprint check) and a NACI or equivalent.
• Go through a Personal Identity Verification (PIV) process that requires two forms of identification as listed on Form I-9 (http://www.uscis.gov/files/form/I-9_IFR_02-02-09.pdf); of which one must be a valid state or federal government-issued picture identification. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. Employees must maintain PIV credential eligibility during their service with the Department of the Treasury.
• Complete a pre-employment federal income tax verification process.
• Complete verification of identity and employment eligibility as required by Federal law for all persons hired to work in the United States. The IRS participates in e-Verify (Employment Verification) and may provide information from your Form I-9 to the Social Security Administration (SSA) and/or the Department of Homeland Security (DHS) to secure a work authorization. You will receive written instructions and contact information for SSA and DHS if this information cannot be confirmed.
• File a Confidential Financial Disclosure Report (sf278) within 30 days of appointment and annually.
• The Fair Chance to Compete for Jobs Act prohibits the Department of Treasury and its bureaus from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to the Department of Treasury by email at, [email protected].
  To learn more, please visit our page at: Treasury.gov/fairchanceact.

How You Will Be Evaluated

• Benefits

  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

  Review our benefits

  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

• Required Documents

  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

  • Resume to describe qualifications
    • Resumes are limited to five (5) pages. Pages beyond the first five (5) will not be considered in the process.

  • SF-50 for current and former Federal employees must be provided to verify your status or reinstatement eligibility.

  • DO NOT SUBMIT ANY ADDITIONAL INFORMATION: Extraneous materials such as award certificates will not be considered.

  Applicants who fail to submit ALL required documents WILL NOT receive consideration for this position. Application will result in an "Incomplete" status.
  
  You must submit all documentation by 11:59 pm EST on the closing date of this announcement to be eligible. All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.) Cover Letter Tips.
  
  We suggest you preview the online questions, as you may need to customize your resume to ensure it supports your responses to the questions and TQs. Please view Resume Tips.

• How to Apply

  Applicants are strongly encouraged to read the entire announcement before submitting their application.
  
  The following instructions outline our application process. You must complete this application process and submit all required documents by 11:59 p.m. Eastern Time (ET) on 05/20/2024. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on 05/20/2024.
  
  To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12361634

  • To begin the application process, click the "Apply Online" button.
  • You will be re-directed to USA STAFFING to complete your application process; answer the online questions and submit all required documents. (To submit supporting documents, import documents from USAJOBS to the appropriate document types. If the document you need was not imported from USAJOBS, you may upload it directly into this application. To protect your privacy, we suggest you first remove your SSN).
  • To complete, you must click the "Submit Application" button prior to 11:59 PM (ET) on 05/20/2024.

  To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account. There you will find a record of your application, the application status, and an option to Update Application. This option will no longer be available once the announcement has closed.
  
  To verify the status of your application both during and after the announcement open period, log into your USAJOBS account. All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: USAJOBS Application Status

  Agency contact information

  Sandra Lawrence

  Email

  [email protected]

  Address

  Appeals
  1111 Constitution Ave NW
  Washington, DC 20224
  US

  Next steps

  Once your application package and online questionnaire are received you will receive an acknowledgement email. You are responsible for checking status updates and notifications in USAJOBS. Hard copy notifications will not be sent to you. You may check the status of your application for this position at any time by logging onto the USAJOBS "My Account" tab and clicking on "Application Status." For a more detailed update of your application status, you may click on "more information." Please notify us if your contact information changes after the closing date of the announcement. If your email mailbox is full or blocked (SPAM) you may not receive important communication that could affect your consideration for this position.
  
  Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at Reasonable Accommodation. We provide reasonable accommodations to applicants with disabilities on a case-by-case basis; contact us if you require a reasonable accommodation for any part of the application and hiring process.
  
  Our comprehensive benefits are very generous. Our benefits package includes:

  • Competitive salaries, bonuses and incentive awards.
  • 11 paid holidays, 13 days of sick leave, and 26 days of vacation leave each year.
  • Access to insurance programs that may be continued after you retire.
  • A wide choice of health insurance plans, coverage for pre-existing conditions, and no waiting periods. We pay a substantial amount (up to 75%) of health insurance premiums.
  • A retirement program which includes employer-matching contributions.
  • Learn more about Federal benefits programs at: Pay and Benefits.

• Fair and Transparent

  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Required Documents

Clarification from the agency

U. S. Citizens, no prior Federal experience required