Claims Adjuster - Auto Damage

  • Progressive
  • Meridian, MS
  • 11 hours ago


Job Description

Claims Adjuster - Auto Damage

Job Number: 181408

As an auto damage claims adjuster, you’ll serve as Progressive’s point of contact with customers – directing and making decisions regarding the repair process from beginning to end.

Managing your own inventory while working independently, you’ll work closely with body shops and others to negotiate repair pricing and assess liability.

Ideal candidates will possess leadership and conflict management skills, along with strong attention to detail and a passion for providing excellent customer service.

This is a field position with access to a company car and frequent driving within your territory.

You may be required to report into an office occasionally when it’s safe to return to the office, and masks and social distancing are a thing of the past.

Duties and responsibilities

Complete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelines

Negotiate repair process with body shops

Document information related to the claim and make decisions consistent with claims standards and local laws

Evaluate and handle claim payments and resolution of claims without payments

Review and determine validity of any supplement requests

Must-have qualifications

Bachelor's degree or a combined total of five years of work experience and/or college education

One year of automotive, appraisal/estimatics or insurance experience

Work or educational experience must include:

Making decisions

Solving problems

Planning, prioritizing and organizing

Effective verbal and written communication

Customer service

Valid driver’s license and auto insurance

Additional Job Specifications

Annual salary is $49,000 to $65,200

Gainshare bonus up to 16% of your eligible earnings based on company performance.

An additional 10% when you work evening or weekend hours.


Medical, dental & vision, including free preventative care

Wellness & mental health programs

Health care flexible spending accounts, health savings accounts, & life insurance

Paid time off

Paid & unpaid sick leave where applicable, as well as short & long-term disability

Parental & family leave; military leave & pay

Diverse, inclusive & welcoming culture with Employee Resource Groups

Career development & tuition assistance

Equal Opportunity Employer

Job: Claims

Primary Location: United States-Mississippi-Meridian

Schedule: Full-time

Employee Status: Regular

Work From Home: No

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