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The Clothing/Footwear Department Manager will ensure that each customer receives exceptional service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining loyalty to our brand, sharing product knowledge, and establishing customer relationships
Essential Duties and Responsibilities:
· Manage the department’s schedule to ensure proper coverage in line with labor budgets
· Open and close the store as a key holder, perform necessary opening and closing procedures
· Train staff to ensure that they have product knowledge, sales training and department operational procedures
· Manage processing of freight to ensure accuracy and timeliness, including replenishment of back stock\
· Maintain pricing, facing, and District Manager walk standards
· Complete SMART directives promptly and accurately
· Maintain accurate inventory counts, communicate product needs to planners and Store Manager
· Assist Store Manager as requested, including helping on registers, cycle counts, and other departments
· Manage team, coach and develop as needed, and discipline or terminate employees as necessary
· Interview and hire employees
· Evaluate employees and complete performance evaluations
· Address employee and customer complaints
· Promote and grow Sportsman’s Warehouse Programs including Loyalty
· All other duties as assigned
Qualifications:
· Must have good verbal and written communication skills
· Must have the ability to work closely with customers, associates, and management team
· Must have excellent problem-solving abilities
· Must have good attention to detail
· Must have the ability to multitask
· Must have clothing and/or footwear product and merchandising knowledge
· Basic computer skills are required
Education/Experience:
Certificates, Licenses, Registrations:
None.
Supervisory Responsibilities:
This position manages Clothing/Footwear department staff.
Work Environment/Physical Demands:
The work environment characteristics and physical demands described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
Shift:
Application Question(s):
Education:
Ability to Relocate:
Work Location: Multiple locations