Operating in Tennessee, Alabama, Georgia, Arkansas, Kentucky, and Mississippi, MAPCO stores offer a wide array of high-quality products and services. Guests can find a Better Break to refresh and recharge with freshly brewed coffee, packaged snacks and drinks, high-quality fuel, and special deals through the industry-leading MY Reward$ loyalty program.

Communications Specialist

SUMMARY:

This role is critical to communicating and engaging a geographically

dispersed team to ensure we execute on our brand promises to our guests and

communities in which we serve, while conveying our employee value proposition

internally to establish MAPCO as an employer of choice.

PRIMARY RESPONSIBILITIES:

• Execute and evolve our communications strategy in partnership with senior leaders
• Maintain and enhance the company intranet and all related communications platforms
• Ensure organizational initiatives and projects are successfully communicated to employees and stakeholders
• Be a champion for change management, proactively seeking ways communication can foster organizational buy-in, employee branding, and retention of current MAPCO team members
• Analyze communication effectiveness and drive employee engagement through communications throughout the organization
• Analyze communication success through monthly KPI reporting and ongoing content management
• Plan, edit, and write content for a variety of internal communications mediums, such as intranet, emails, digital platforms, and internal presentations
• Manage ongoing updates to the Operations Manual
• Assist to storyboard, shoot, and edit video communications
• Ensure internal communications messages are consistent with brand and strategy across all mediums and for different departments of the organization
• Assist Communications Manager in rewards management, Salesforce tickets, and bi-annual performance cycles
• Perform other duties as assigned

QUALIFICATIONS:

• Excellent interpersonal, communication, presentation and influencing skills; proven ability to rapidly build credible relationships to accomplish business outcomes
• Must have a people first mentality; every guest and team member deserve a great experience
• High energy individual who thrives in a “make things happen” environment; operate with a sense of urgency and a solutions-oriented mindset
• Strong presentation and communication skills
• Excellent time management skills and the ability to meet deadlines
• Visual design skills preferred (Canva, Adobe Creative Cloud Suite, Adobe Photoshop)
• Solid knowledge of video editing and storyboarding to shoot and edit video communications preferred; ability to write effective copy, audio/video script
• Experience creating targeted content that generates measurable results
• Acceptable driving record and ability to drive to locations as needed

EDUCATION and/or EXPERIENCE:

Bachelor's Degree in progress or completed in Communications, Journalism,

Marketing, Human Resources, or a related field