Legacy Ventures Hotels is looking for a Complex Revenue Manager to support revenue management efforts, with a focus on two full service hotels in Atlanta.

Summary: The Complex Revenue Manager has overall responsibility for identifying and maximizing all potential revenue opportunities for assigned hotels in various locations. This includes the analysis of revenue potential for all market segments, including group, leisure, and corporate transient business, and will be responsible for working with OTAs to facilitate additional distribution. The Complex Revenue Manager must be strategic and decisive, combining knowledge in revenue management, ecommerce, sales, marketing, and distribution to make the optimal revenue decisions.

Essential Duties and Responsibilities: Strategically coordinate the revenue management and distribution strategy processes and procedures for multiple hotels, maximizing room revenue and growing market share.

• Develop and implement revenue strategies across all inventory management systems.
• Conduct regular competitive analyses.
• Analyze supply, demand, booking patterns, and competitor pricing information to make pricing decisions.
• Create and develop pricing strategies tailored to the unique characteristics of each property.
• Lead weekly revenue strategy meetings.
• Budget and forecast occupancy and revenue based on demand and market trends.
• Work with hotel leadership teams on selling guidelines, conversion rates, rate strategy, and revenue goals.
• Provide strategies to improve revenue and market penetration performance compared to the previous year and budgeted goals.
• Review and refine future strategies for both group and transient segments.
• Assess, analyze, and price group business, monitor group pickup, cut-off dates, and wash percentages.
• Prepare and distribute daily, weekly, and monthly pace reports, forecasts, segmentation, channel production, promo production and STR analysis.
• Audit reservations and the property management system for accuracy.
• Analyze and positively affect RevPAR and RevPAR Index against the comp set on the STR report.
• Manage and oversee strategy for all 3rd party distribution channels including rate and availability parity across all booking channels, building rates, packages, promotions, and booking links in all necessary systems and evaluating performance of distribution partners and contracted rates.
• Lead consistent revenue strategy and business review calls with sales, hotel, and corporate leaders.
• Assist Corporate Director of Revenue Management and Sales in various duties and assignments.

Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be available to work days, evenings, or nights any day of the week, including weekends and holidays.
• Some travel may be required.
• Must possess excellent verbal and written communication skills, with a focus on providing exceptional customer service.
• Highly proficient with Excel and knowledgeable in hotel technology, including PMS, Channel Manager, GDS, CRS, and Extranets.
• Demonstrated ability to perform multiple tasks in a busy environment while remaining flexible.
• Ability to work well in a team environment and communicate effectively with both guests and staff.
• Must possess a self-starting personality and maintain an even disposition.
• Excellent organizational skills, with attention to detail and the ability to work accurately and efficiently.
• Familiarity with hospitality, business, basic accounting principles, and practices.
• Strong listening, negotiation, and closing skills, with proficiency in verbal and written communication.
• Exhibits professionalism, diplomacy, and strong work habits, even under pressure.
• Ability to compile and analyze information to make logical business decisions.

Education and/or Experience: College degree preferred. High school diploma or general education degree (GED); or two to four years of hands-on hotel revenue management experience. Independent hotel experience a plus.

Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on- one and small group situations to customers, clients, and other associates of the organization.

Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability: Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to ensure individuals with disabilities to perform the essential functions.