! Must Be local to Massachusetts !

Summary:

They serve as a liaison between the business community, the software quality assurance team, project management office and the technical development team and, as such, should have worked with Content Management Solutions, SaaS solutions, and are well-versed in operational concepts, and the Software Development Life Cycle.

Requirements

· Bachelor’s Degree

· 4-5 years of IT applications experience as a Business Analyst

· At least 2 years of experience supporting a benefits management program’s eligibility management processes

· Demonstrated understanding of complex information workflows through a Content Management Solution to publish sensitive information

· Demonstrated ability to analyze and synthesize business requirements

· Demonstrated ability to understand and negotiate the needs and expectations of multiple stakeholders.

· Excellent communication & negotiation skills and experience in supporting technical and non-technical staff

· Strong background in developing trust and confidence in relationships with stakeholders and cross-functional teams; experience coordinating and fulfilling requests for internal/external changes

· Demonstrated expertise in information systems, business operations, requirements analysis, and integration/design of solutions.

· The candidate must be process-oriented with sound judgment, attention to detail, accuracy, and follow-through including flexibility to perform in an ever