Counter / Inside Sales Representative

$19.00 - $23.00 Per Hour

Paid Weekly

Full Benefits Package - Medical, Dental, Vision, Life, Disability, Aflac, and 401k with company match.

Reports To: Sales Coordinator Manager

FLSA Status: Hourly/Non-Exempt

What we're looking for in a Counter / Inside Sales Representative:

If you love helping people, solving problems, and getting compensated for being a team player, then Huskey Building Supply might have a job for you. We will rely on you, our Counter Sales Representative, to be responsible for assisting customers and contractors with products (windows, doors, millwork products) with the sales process by taking orders over the counter, answering questions, and receiving payment for customer orders.

Why this job:

Since 1945, Huskey has been a family-owned and operated company in the building materials industry. We see our team members for who they are, people. With a focus on career and personal development for every individual, we offer a plethora of opportunities to grow from within and learn new skills every day. We are all about sharing knowledge and helping one another be successful in everything we do. We strive to not treat others as “we” want to be treated but to treat others as “they” want to be treated.

Huskey is a Lean company focused on daily process improvement, fixing what bugs you, eliminating waste, and always striving to be better at everything we do to provide extreme value to all our customers, internal and external.

If you have a strong desire to provide excellent customer service, feel appreciated, and to be a part of a team focused on improving and always being better tomorrow than we were yesterday, come join us.

As a part of our selection process, we ask all candidates to complete a short Culture Index Survey which you can find at this link:

https://surveys.cultureindex.com/s/NCQ1MGSQAR/106245

This is a survey, not a test; no passing or failing. The purpose of the survey is to identify your unique aptitudes as they relate to various job positions.

We’ll enroll you in Huskey’s Warrior Certification Program and help you earn your Warrior certification—something our competitors do not offer; we’ll teach you a marketable skill that will get you off to a great start in this much-in-demand field.

What you'll be doing as a Counter / Inside Sales Representative:

• Greet and interact with customers in a positive manner.
• Assists with questions regarding product and pricing.
• Process customer sales and receive payment by cash, check, credit cards, or automatic debits, and processes according to company standard procedures.
• Provide initial response to customer inquiries regarding product selection, placement of orders, requests for prices and quotations, and providing customer follow-ups.
• Facilitate product selection of scheduled and walk-in showroom customers.
• Attend assigned training and meetings as required to increase knowledge of entire product offering.
• Create accurate and complete invoices, work orders, and sales tickets. Code and input customer orders, pricing information, and additional data into the computer system.
• Issue refunds or credits to customers with manager approval as necessary.
• Correctly maintain all cash levels at the registers, compute and record totals of transactions.
• Responsible for appearance of the showroom, the physical integrity and pride of the showroom. Maintain store environment including doors, floors, windows, ceilings, restrooms, and workstations. Clean and dust products, displays, and face of the products.

What we'll expect in a Counter / Inside Sales Representative:

• A mannered person of honesty and integrity who can take direction from others.
• A team player who first and foremost gets customer service.
• A problem solver with sufficient tenacity to own problems and see them through to satisfactory resolution.
• A candidate with an affinity for challenging work—this is not a job for someone who cannot adapt on the fly, nor flex to evolving circumstances and needs.
• Computer literacy is a must (you’ll need skills beyond navigating on tablets and smart phones, etc.—you’ll need Windows™ skills and Microsoft Office™ suite familiarity.
• Epicor, BisTrack and WMS (Warehouse Management System) experience is a plus.
• Minimum education required - High School Diploma or GED equivalent.
• Minimal experience required - building material knowledge and sales experience a plus.
• Commitment to providing excellent customer service, strong oral and written communication skills. Maintenance of professional demeanor.
• Must be detail-oriented, highly observant and able to multi-task.
• Knowledge of building materials, applications, related equipment, and/or construction industry.
• Personable, friendly and outgoing.
• Punctual and reliable.
• Neat and orderly professional appearance.
• Develop knowledge of store and company procedures relating to stock, sales, returns, delivery, invoicing, special orders, receiving, and transfers that enable proper coordination of store services to customer.
• Must pass required company drug screens as part of a drug-free workplace.