Stuzzi Cafe & Sweetshop

Counter Sales for Chocolates, Scooping Gelato, and a Coffee Barista

  • Stuzzi Cafe & Sweetshop
  • Plymouth, MA
  • Part Time, Full Time
  • 20 days ago
Salary
$16 - $19 / Hour

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Job Description

We are seeking dynamic, motivated and personable individuals to join our team. Suitable applicants will provide excellent customer service while serving our high quality product offerings to our customers. Opportunities for those who have an interest in other positions to learn the skills necessary to move into those roles and grow with our company.
A pleasant and engaging personality as well as dependability are some of the key attributes we look for. We are interested in building a team that maximize your potential as well as ours. We believe that employees who are happy with their job, in turn provide excellent experiences to our customers.
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Job Title: Barista
Job Description:
We are seeking a skilled and customer-focused Barista to join our team. As a Barista, you will be responsible for delivering exceptional customer service, preparing and serving a variety of coffee beverages, and promoting our delicious gelato offerings. In addition to crafting the perfect cup of coffee, you will also play a crucial role in maintaining a clean and inviting environment for our customers.
Key Responsibilities:
Customer Service:
Greet and interact with customers in a friendly and welcoming manner.
Take customer orders and provide recommendations based on their preferences.
Efficiently handle cash transactions and operate the point-of-sale system.
Coffee Preparation:

  • Expertly prepare and serve a range of coffee beverages, including espresso, cappuccino, latte, and more.
  • Ensure consistent quality in every cup by following established recipes and brewing techniques.
  • Keep abreast of coffee trends and participate in ongoing training to enhance skills.

Cleanliness and Organization:

  • Maintain a clean and organized workspace, including the coffee preparation area and gelato display.
  • Regularly clean and sanitize coffee equipment, utensils, and serving areas.
  • Monitor and restock coffee, chocolate and gelato supplies as needed.
  • Empty trash as needed to ensure a clean and safe environment.

Team Collaboration:

  • Work collaboratively with other team members to ensure smooth and efficient operations.
  • Communicate effectively with colleagues to coordinate tasks and provide excellent service.
  • Back up other staff as necessary.

Customer Service & Sales:

  • Promote and upsell our delicious offerings to our customers.
  • Educate customers about the variety of coffee, chocolate and gelato flavors available and assist with flavor choices.
  • Process orders efficiently and ensure timely service.

Adherence to Health and Safety Standards:

  • Follow health and safety guidelines to ensure the well-being of customers and staff.
  • Adhere to food safety standards.

Flexibility:

  • Be adaptable to varying work schedules, including weekends and holidays.
  • Assist with additional tasks as needed, such as, sales, cleaning, inventory management, restocking and special promotions.

Qualifications:

  • Previous experience as a barista or in a similar customer service role is preferred.
  • Knowledge of coffee brewing techniques and familiarity with different coffee beans.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Basic math skills for handling cash transactions.
  • Passion for providing exceptional customer service.

If you are a coffee enthusiast with a flair for customer service and a willingness to contribute to a dynamic team, we invite you to apply for this exciting Barista position. Join us in creating a memorable experience for our customers through the perfect blend of coffee and gelato delights.

Barista

Duties:
- Prepare and serve a variety of hot and cold beverages, including coffee, tea, and specialty drinks
- Take customer orders and accurately input them into the POS system
- Operate coffee brewing equipment and espresso machi math skills for cash handling and retail math calculations
- Customer service experience in a fast-paced environment
- Familiarity with food service regulations and food handling procedures
- Proficiency with POS systems, preferably Aloha POS
- Basic math skills for measuring ingredients and calculating recipe proportions

At our coffee shop, we value teamwork, attention to detail, and a passion for creating exceptional beverages. As a barista, you will have the opportunity to showcase your skills while providing outstanding service to our customers. We offer competitive pay rates and opportunities for growth within our organization.a

If you have a love for coffee, enjoy working in a fast-paced environment, and have excellent customer service skills, we would love to hear from you. Apply today to join our team of dedicated baristas!

Job Types: Full-time, Part-time

Pay: $16.00 - $19.00 per hour

Expected hours: 10 – 40 per week

Benefits:

  • Employee discount
  • Flexible schedule
  • Paid training

Shift:

  • 4 hour shift
  • 8 hour shift
  • Day shift
  • Morning shift

Work Location: In person

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