State of Washington Employment Security Department

Customer Compliance Project Manager

  • State of Washington Employment Security Department
  • WA
  • Other
  • 10 days ago
Salary
$91K - $123K / Year

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Job Description

Description



Our ideal candidate is a seasoned professional who is deeply immersed in Agile methodologies and has a proven track record of managing complex IT projects using Agile frameworks. They should have vast experience in facilitating Agile processes and collaborating with multiple stakeholders to deliver value and quality. They have comprehensive knowledge of various software development tools and platforms and are familiar with system security and compliance standards.

They have excellent communication and interpersonal skills, and are capable of making independent decisions, solving problems, and implementing effective project management strategies. They have formal project management training, PMP certification, and the ability to engage and lead a team of technical and business staff.
* This is a non-permanent position with an anticipated end date of December 31, 2025. *

Duties

This position is for an experienced IT Project Manager with a very strong emphasis on Agile methodologies. The role involves managing complex IT projects, defining project scope, developing, and managing schedules, and overseeing resources.

Key responsibilities include leading teams, translating complex technical and business concepts into understandable language, managing project risks, and providing regular status updates. The role requires significant experience in Agile/Scrum methodologies. PMP certification is preferred. Strong communication skills, the ability to engage and lead a team of technical and business staff, and a highly organized approach to work are essential.

Some of your duties may include:

  • Initiate Complex Projects: Work with the Business Sponsor to define scope, develop and receive approval on the Project Charter, and facilitate decision making regarding the technical solution.
  • Determine Resource Needs: Allocate resources to the project team and define team members’ roles and responsibilities.
  • Develop Project Management Plan: Implement the plan which defines project governance.
  • Provide Leadership and Direction: Create a collaborative culture, resolve issues, direct the work of project team members, and ensure Business Sponsor engagement.
  • Manage IT Project Risk: Implement a process to report risks, identify and track project risk, and develop mitigation strategies.
  • Develop and Maintain Project Schedule: Define the Work Breakdown Structure (WBS), develop the project schedule, and monitor work effort.
  • Decision Making: Determine resources necessary for project completion, resolve issues, and make adjustments to keep the project on track.
To request a detailed position description, click here.

Qualifications

  • Bachelor’s Degree in Computer Science or closely related field and five (5) years’ experience managing high value IT projects of increasing size and complexity.
OR
  • A combination of education and/or relevant IT experience totaling nine (9) years.
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AND
  • Experience using industry standard project management processes as defined in the Project Management Book of Knowledge (PMBOK).
  • Experience managing projects that followed an industry standard Software Development Lifecycle (SDLC).
  • Experience using, business and management principles involved in planning, resource allocation, leadership techniques, and coordination of people and resources.
  • Project Management Training/Certification (PMP).

  • A Master's degree or above will substitute for one (1) year of required experience.


Additional Requirement of Employment:
  • Must be able to pass an Unemployment Insurance (UI) Claim & Benefit Information Review.
  • Position may require frequent and/or occasional travel to field offices within the state, and/or occasional travel for meetings and/or training.

Please submit only the required documents as noted below and ensure all Personal Identifying Information (PII) such as Social Security numbers etc. are edited out of your materials for privacy.

Please submit your Cover Letter and Resume with your Online Application through the "Add Attachments" field. A resume will not substitute for the "work experience" section of the application or vice versa. Applications with blank fields, or supplemental question responses with comments such as "see attachments" may be considered incomplete.

Supplemental Information

Our agency's mission and values drive every decision that we make, determine how we interact with others, and are at the core of who we are. We value Access, Love, Belonging, Equity, and Stewardship. We understand that a work environment that respects your work/life balance is key; that's why many of our positions are eligible for flexible work schedules and teleworking opportunities. Through support, value, and trust, our employees are empowered to grow and develop into their best self.

Opportunity for All
We strive to create a working environment that includes and respects cultural, ethnic, racial, religious, sexual orientation, and gender identity diversity. Women, racial and ethnic minorities, people with disabilities, people over 40 years of age, people with religious beliefs, veterans or people with military status, and people of all sexual orientations and gender identities are encouraged to apply.

The Employment Security Department is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities.

If you are a person needing assistance in the application process, if you need this job announcement in an alternate format, or if you have general questions about this opportunity, please contact [email protected] or the Talent Acquisition Team.

If you are having technical difficulties creating, accessing, or completing your application, please contact [email protected] or (360) 664-1960 or toll free (877) 664-1960, Washington Relay 711.


This recruitment may be used to fill additional agency-wide positions in accordance with Article 4 of the WFSE Collective Bargaining Agreement.

Candidates who are offered a job with ESD must possess work authorization which does not require sponsorship by the employer for a visa now or in the future.

**This Organization Participates in E-Verify**

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ॐ श्रीं ह्रीं क्लीं श्रीं क्लीं वित्तेश्वराय नमः॥