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The CSR (Customer Service Representative) responds to inquiries regarding our bus services, trip planning, and route/schedule changes, and investigates, resolves, documents, and responds promptly to basic customer complaints, providing positive feedback in accordance with company policies and procedures. This is a PART-TIME position located near Gwinnett Place Mall. Expected hours are approx. 15=20 weekly on Monday through Saturday as scheduled. Could be early morning, mid-day, or evening hours, or a combination of these. Requires ability to cover other shifts, as needed.
Education, Licensing, and Certifications:
Experience Preferred:
Skills and Knowledge Required:
Travel requirement <5% of time for occasional meetings or training.
Pre-Employment Requirements:
Physical Requirements:
For more information, please visit our website at www.transdevna.com/careers
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
EEO is the Law Poster: http://www1.eeoc.gov/employers/poster.cfm
Drug free workplace
If based in the United States, applicants must be eligible to work in US without restrictions for any employer at any time; be able to pass a drug screen and background check.
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