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This position is responsible for providing front desk coverage for patient satisfaction by greeting patients, scheduling appointments, verifying insurance and referral information, collecting and posting payments, and discharging patients. Understands that employment is contingent upon adherence to HCHN policies and procedures, the mission of the organization, JCAHO policies and procedures, OSHA standards, and other safety and health related codes and laws
General Responsibilities
Education and/or Experience
High school diploma or G.E.D. completion. Some college preferred. Two years clerical experience or one year of experience in health care setting preferred. Must have knowledge of managed care process. Must be able to type 40 words per minute, computer and data entry experience required. Must be highly skilled at using computer system.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.