Overview
We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients.

Responsibilities
- Handle incoming customer inquiries via phone, email, or chat
- Provide information about products and services
- Process orders, returns, and exchanges
- Resolve customer complaints in a professional manner
- Maintain customer records by updating account information
- Collaborate with other departments to ensure customer satisfaction

Requirements
- Strong communication skills to effectively interact with customers
- Ability to analyze and solve problems efficiently
- Proficiency in data entry and computer systems
- Previous experience in a customer service, or sales environment is a plus
- Fluency in Spanish or other languages is an advantage
- Ability to multitask and work in a fast-paced environment

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Expected hours: 40 – 50 per week

Benefits:

• 401(k)
• Flexible schedule
• Health insurance
• On-the-job training
• Paid time off

Shift:

• Day shift

Ability to Commute:

• Elk Grove Village, IL 60007 (Preferred)

Ability to Relocate:

• Elk Grove Village, IL 60007: Relocate before starting work (Required)

Work Location: In person