Case Manager - Tax Resolution Firm

Compensation: $30k year-60k

Employment type: Part-time

Nationwide Tax Care, LLC, is a full-service tax resolution firm looking for professionals to join our team. We offer a variety of financial and tax-related services, such as help with IRS & State tax audits, tax preparation, levy releases, federal & state tax liens releases, establishing payment arrangements, reducing or releasing wage garnishments, establishing settlement agreements or currently not collectible programs, filling for innocent/injured spouse relief and ID theft cases.

Job Description:

· Receive inbound phone calls from prospects and follow up with clients

· Prepare documents & financial worksheets for taxing authorities

· Educate taxpayers on our services, processes, and procedures

· Establish, develop, and maintain positive business and customer relationships

· Upload transcripts, client documentation, notes, etc

· Available to work from 8:00 am - 4:00 pm, Monday through Friday

· Multitask while working with customers and navigating thru our systems

Job Requirements: *

· Versed in Word, Excel, Outlook

· Bi-lingual: English/Spanish speaking is a plus

· Excellent organizational & communication skills

· Ability to multi-task

· Excellent performance in high volume cases

· Consistent job history

· College degree - Minimum Requirement: Associates degree

Job Type: Full-time

Job Types: Full-time,

Job Type: Part-time

Pay: $16.00 - $18.00 per hour

Expected hours: 20 per week

Benefits:

• Flexible schedule
• Paid time off

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Microsoft Office: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

Work Location: In person