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Rock River Disposal is looking for a High Energy Customer Service Representative to join the team at our Hauling location in Rockford, IL. Previous waste experience would be a huge plus!
Schedule: Monday through Friday 8:00 am - 4:30 pm. Tuesday and Thursday mandatory meeting at 7:45 am. Overtime: 1-2 hours available per week.
Pay: $16 per hour
Benefits: We offer excellent benefits including: medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401K.
The Customer Service Representative (CSR) fields calls from Customers and works to resolve problems they raise concerning service or billing. A successful CSR must understand the Waste Connections business, so they can resolve various types of customer issues. Customer Service Representatives must show empathy or sensitivity to the customer regarding the issue at hand. Hours are 8 am to 4:30 pm Monday-Friday. Position pays $16.00 per hour plus benefits.
Job Duties:
Requirements:
Successful candidates are those who seek to thrive in an environment of operational excellence and accountability. We offer excellent benefits including: medical, dental, vision, flexible spending account, long term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future".
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.