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Title - Customer Service Representative
Location- San Antonio, TX, 78251
Pay rate - 18/Hr
6+ months contract to hire
Schedule:
Position Overview:
As a Customer Service Representative, you will be at the forefront of ensuring a seamless experience for our customers. Operating in an inbound call center environment, you'll handle approximately 80-100 calls daily, addressing a range of credit card-related issues such as payments, lost/stolen cards, disputes, fraud, transaction review, and balance transfers. Your role involves adhering to performance metrics, delivering high-quality customer service, and escalating complex scenarios to the 2nd tier level of support when needed.
Responsibilities:
In-depth training and regular support/coaching will be provided to help you succeed!
Qualifications:
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