Job Summary
We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to clients, ensuring their needs are met in a timely and professional manner.

Duties
- Respond to customer inquiries via phone, email, and in-person
- Assist customers with product information, pricing, and availability
- Process orders, returns, and exchanges efficiently
- Resolve customer complaints with patience and empathy
- Maintain accurate customer records in the database
- Collaborate with the sales team to meet customer needs

Skills
- Strong analytical skills to assess customer needs effectively
- Multilingual abilities are a plus
- Proficiency in English language
- Experience in sales or client services preferred
- Ability to handle cash transactions accurately
- Excellent phone etiquette and communication skills
- Prior experience in office environments is beneficial

Job Type: Full-time

Pay: $50,000.00 - $100,000.00 per year

Benefits:

• 401(k) matching
• Flexible schedule
• On-the-job training
• Professional development assistance

Shift:

• 8 hour shift

Ability to Relocate:

• Hiawatha, IA 52233: Relocate before starting work (Required)

Work Location: In person