This position works in a team environment to provide direct customer support. A high level of professional communication, attention to detail, and technical skills are required to provide quality service. In the few minutes necessary to perform most transactions, a Customer Service Representative must meet customer expectations of receiving friendly, accurate, and efficient service.

• Provide superior customer service by being professionally helpful, curious, and courageous
• Process customer transactions accurately and proficiently
• Maintain exceptional cash handling skills and accurate balancing
• Consistently make customer introductions to banking partners to grow relationships
• Diligently examine all transactions to prevent losses and deter fraudulent activity

Minimum Requirements

• Obtained or in process of obtaining a high school diploma or equivalent

Salary range is $15.30 to $22.50 per hour depending on experience. Work schedule is Monday through Friday with Saturday rotation.

Experience

• 1 year(s): Customer Service

• 1 year(s): Cash handling

Education

• High School or better

Behaviors

• Team Player: Works well as a member of a group
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Dedicated: Devoted to a task or purpose with loyalty or integrity

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)