Customer Service

  • Doral, FL
  • 12 days ago


Job Description

Who are our customer service agents?

They are people who really care about creating a perfect experience for our clients.

Agents are trained to take calls to help customers with anything from placing orders and facilitating returns, to locating products and scheduling deliveries for all of our brands.

If it is considered a mixture of determination with a heart.

What benefits do they offer?

· 40% discount on most merchandise!

· Monthly performance bonuses!

Fun contests / prizes and recognition programsGrowth / promotion opportunitiesTraining paid from the comfort of your homeOvertime, overtime, overtimePayment = $ 1400 - 1500 weeklyJob duties: your day to daySolve the problem efficiently: Fast with qualityMake it personal: take ownershipInspire customer loyalty - give them a reason to come backListen carefully: be attentive· Highlight our effort: Because we careEssential functions: nuts and boltsAddress customer questions and concerns regarding product and delivery informationProvide product information, review workaroundsSuccessfully negotiate and appease clients using a variety of established methods.

Perform other tasks that are assignedQualifications: what you need to applyExperience in a performance-based or metric-driven environmentGreat ability to communicate both verbally and in writing with capable data entry skillsImportant Facts: YOU MUST HAVE THESE FOR YOUR CONSIDERATIONAbility to complete mandatory paid training for 3 weeks - 100% attendance requiredEquipment required for training and work:· Desktop or laptop with Windows 8.1, Windows 10 or macOS 10.15 or newer.

Without Chromebook, Windows 7, Windows 8 RT or Windows 10 SSAntivirus / Anti-malware6 GB of RAMWired USB headphones (with microphone) that are compatible with our systemsEthernet cable connected to your modem / routerUSB to Ethernet converter if your computer does not have an Ethernet portMonitor: 15 inches or more with a minimum resolution of 1024 X 768Mouse and keyboardWebcam (built-in or external) with a minimum resolution of 640 X 480Landline phone, iOS device (tablet or cell phone) or an Android (tablet or cell phone) for multi-factor authentication purposesJob Types: Full-time, Part-time, ContractSalary: $1,400.00 - $1,500.00 per weekLanguage:Spanish (Preferred)

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