JOB DESCRIPTION

Job Description:

Delivery Manager in the Technology team. On a daily basis, you'll collaborate with Developers, Product Owners, Operations Leads, Tech Leads, and Project Managers to establish project management standards. Your focus will be to ensure projects are executed efficiently and align with our strategic business objectives. You'll engage with teams across local, regional, and global levels, breaking down communication barriers and aligning on expectations. Your role will also involve mitigating project risks, providing status reports to top management, and evaluating project progress through Metrics and specific business criteria. This role offers you the opportunity to contribute significantly to our business growth and to enhance your project management skills in a global setting.

Job Responsibilities:

• Coordinate with stakeholders and Product Owners to define project scope, objectives, and deliverables.
• Identify and mitigate project risks and issues, and escalate as needed to ensure timely resolution.
• Monitor and report on project progress to stakeholders, providing regular updates on milestones, budget expenditures, and resource utilization.
• Foster a collaborative team environment, providing guidance and support to project team members.
• Conduct post-project reviews to evaluate outcomes, identify lessons learned, and make recommendations for process improvements.
• Stay up-to-date on industry trends and best practices in project management.
• Communicate effectively across the organization via project reporting, take active part of conversations and war rooms to address and trigger actions towards the direction the project/s requires.
• Manage risks and issues for prompt resolution when and where applicable
• Conduct escalations when complex scenarios and issues arise and posed on the project continuation.
• Develop and lead the strategy for project completion and deliverables accomplishment.

Qualifications:

• Degree in Business Administration, technology or related field; Project’s certification is a plus.
• Experience managing projects in the banking or financial services industry.
• Strong initiative skills, with the ability to effectively lead and motivate cross-functional teams.
• Strong leadership abilities, excellent communication skills and interpersonal skills, with the ability to build strong relationships with stakeholders at all levels.
• Solid understanding of project management methodologies and tools
• Ability to work in a dynamic environment and adapt to changing priorities.
• Proficiency in project management softwares (e.g.,JIRA) and Microsoft Office Suite.

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.


ABOUT THE TEAM

Our Corporate & Investment Bank relies on innovators like you to build and maintain the technology that helps us safely service the world’s important corporations, governments and institutions. You'll develop solutions that help the bank provide strategic advice, raise capital, manage risk, and extend liquidity in markets spanning over 100 countries around the world.JOB DESCRIPTION

DESCRIPTION:

Duties: Take ownership of key OKRs, including customer satisfaction, task completion, as well as stewardship of critical journeys within the logged-in mobile experience. Use internal data and research in addition to 3rd party sources to identify problem and opportunity areas, developing clear plans to tackle these areas and gauge success. Collaborate with design, engineering, analytics, business and functional partners to drive product initiatives. Own end-to-end delivery of product features, and identify and manage cross-impact dependencies and risks. Own an outcome-driven roadmap, working with partner teams and other key stakeholders to prioritize against it. Develop a clear communication strategy for your area of ownership; present updates to senior leaders and communicate progress through various forums, dashboards, etc. Critically evaluate information gathered from multiple sources and ensure consistency. Analyze and synthesize key themes from product analytics, user experience research, competitive and market analysis, and company goals to drive product planning.

QUALIFICATIONS:

Minimum education and experience required: Bachelor’s degree in Mechanical Engineering, Computer Information Systems, Information Technology, or related field of study plus 7 years of experience in the job offered or as Digital Channel Product, Product Analyst, Business Consultant, Business Analyst, or related occupation.

Skills Required: Requires experience in the following: AWS cloud services; Java; JSON; Javascript; Microservices; REST; Splunk; Swift; SOAP; REST web services; JIRA; AEM; Figma; Gherkin; Quality Assurance best practices.

Job Location: 1111 Polaris Pkwy, Columbus, OH 43240. Telecommuting permitted up to 40% of the week.

ABOUT US

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.