The Opportunity

The Applications Coordinator reports directly to an Applications Manager within the Cadence, ADT/Prelude, HIM, Coding, Resolute Hospital Billing, Resolute Professional Billing application teams; s/he is part of a team dedicated to configuring, building, testing and activating the assigned application database.

Principal Duties and Responsibilities

• Provides certified Epic build expertise and experience for successful product implementation
• Provides certified Epic design expertise to analyze organization's current business practices and translate them into configurations and workflows
• Supports departmental/ functional team with application and information system knowledge
• Completes specific tasks as directed.
• Tracks and resolves issues and action items
• Recognizes, communicates, and escalates concerns relevant to critical path and/or timeline in a timely manner.
• Develops and maintains models of business and system requirements and configures system accordingly
• Documents and analyzes business processes
• Develops subject matter expertise and maintains models and documentation of business and system requirements and configures system accordingly
• Analyzes business processes to ensure proper system configuration
• Creates and maintains all required system design and build documents
• Attends weekly team meetings to discuss team and project related activities, issues, change, communications, and updates
• Contributes to preparation of testing scripts and materials and performs unit, system, and integrated testing tasks
• Post live implementation activities and production support
• Uses the Partners HealthCare values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.
• Other duties as required

Qualifications

• Bachelors Degree in Business, IT, Healthcare, or related required.
• Minimum of 3 years related experience, including experience with healthcare finance systems.
• Some understanding of revenue cycle workflow relevant to assigned application team.
• Epic Certification desired or must obtain Epic Certification as outlined by program requirements.

Skills/Abilities/Competencies• Ability to apply revenue cycle workflow to the design of information systems.

• Understanding of change management techniques.
• Strong verbal and written communication skills.
• Strong problem solving and negotiation skills.
• Ability to effectively conduct small meetings, both formal and informal.
• Self-motivated, independent and possesses the ability to learn quickly
• Ability to successfully negotiate and collaborate with others of different skill sets, backgrounds an levels within and external to the organization
• Ability to assimilate and understand new software releases and succeed in a changing environment
• Ability to review project deliverables for completeness, quality, and compliance with established project standards.
• Ability to document and communicate the status of progress against plans, taking corrective action as necessary

Working Conditions• Office setting, with some local travel between Partners Healthcare System sites.

• May include on-call coverage as business needs dictate
• Some travel for training to Epic Corporate location in Madison, Wisconsin

Fiscal Responsibility• Demonstrates fiscal responsibility by effectively using Partners resources.

Job Types: Full-time, Part-time

Pay: $80,000.00 - $100,000.00 per year

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Ability to Relocate:

• Somerville, MA 02145: Relocate before starting work (Required)

Work Location: Hybrid remote in Somerville, MA 02145