Food & Beverage Director

The Country Club of Scranton is offering an exceptional opportunity for a highly qualified individual, overseeing our $2M Food & Beverage program. We are a premiere private club with a variety of ammenities available to our 765 members, including a 27-hole golf course ranked number 8 in the state, and among the top 100 in the country.

Position Overview

Reports to: General Manager
Supervises: Assistant Food & Beverage Manager and all subordinates: Dining Room Supervisors and all subordinates, Men's Grill Manager and all subordinates, Halfway House and Pool Snack Shack Attendants

Education and/or Experience

• Two-year college or university degree in Hospitality Management preferred.
• Five years or more in a similar role/setting.

Job Knowledge, Core Competencies and Expectations

• Cost controls and operating procedures.
• Floor plans and setup schematics.
• Marketing and promotions.
• Wine, spirits and bar operations.
• Point-of-sales systems.
• Strong interpersonal and organizational skills.
• Polished, professional appearance and presentation.
• Manage stress and time.
• Build, train and maintain management and employee teams.
• Effective communication through all department levels and throughout club.
• Knowledge of and ability to perform required role.

Job Summary

Responsible for Club’s Food & Beverage program, to include a la carte dining, banquet and special event services. Plans, implements and monitors departmental budgets and operations. Hires, trains and supervises subordinates and applies themselves to assure that the wants and needs of club members and guests are consistently exceeded. Ensures appropriate managers within department are successful in operations daily.

Job Tasks/Duties

• Develops an operating budget for each of the department’s revenue outlets; monitors and takes corrective action as necessary to help assure that budgeted sales and cost goals are attained.
• Develops a capital budget for all necessary equipment and recommends facility renovation needs.
• Manages the department’s long-range staffing needs.
• Manages recruitment, training, supervision and termination of department staff.
• Maintains staff schedules.
• Act in any position within the department, should it be needed.
• Assures that effective orientation and training for new staff and professional development activities for experienced staff are planned and implemented.
• Monitors employee records to minimize overtime and keep labor costs within budget.
• Assures that all standard operating procedures are in place and consistently followed.
• Assures that all applicable club policies and procedures are followed.
• Ensures all legal requirements are consistently followed, including wage/ hour and federal, state or local laws for the sale/consumption of alcoholic beverages.
• Ensures that all employees receive appropriate service and POS training, as well as safety instructions; establishes and enforces all policies and procedures and ensures that appropriate proof of training is documented to the employees’ personnel files.
• Maintains food and beverage personnel records.
• Serves as amember of appropriate club committees.
• Monitors employee dress codes according to policies and procedures, taking disciplinary action when needed.
• Approves all product invoices before submitting to the Accounting Department.
• Audits and approves weekly payroll, while adhering to budgeted labor expenses.
• Establishes and maintains professional business relations with vendors.
• Complete periodic china, glass, and silverware inventories.
• Assures that the dining room and other club areas are secure at the end of the business day, whether personally or by assigned manager within the department.
• Attends scheduled staff meetings.
• Completes all event billing in a timely manner.
• Assures that local and state laws and the club’s policies and procedures for the service of alcoholic beverages are consistently followed.
• Ensures all required paperwork, including BEO’s, reports, and scheduled in an organized and timely manner.
• Maintain safe, secure, legal, and healthy work environment by establishing, following, and enforcing sanitation and quality of food preparation and service standards
• Schedule and maintain live entertainment.
• Ensures that all guests feel welcome and are given responsive, friendly and courteous service at all times.
• Provide audio/visual equipment, china, silverware, linen, and chair rentals by assessing customer needs; arranging for delivery, set up and return of equipment.
• Maintains presence in all dining areas and is visible to members.
• Engages members and touches tables to ensure satisfactions.
• Completes other appropriate assignments from the General Manager.

Licenses and Special Requirements

• RAMP certification.

Physical Demands and Work Environment

• Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.
• Able to foster a team oriented, member-centric working environment.
• Push, pull or lift up to 50 pounds.
• Continuous repetitive motions.
• Work in hot, humid and noisy environment.
• Maintains calm demeanor and exhibits exceptional leadership skills.

Job Type: Full-time

Pay: $70,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Restaurant type:

• Fine dining restaurant

Schedule:

• Day shift
• Evening shift

Experience:

• fine dining service: 5 years (Required)
• country club or private social club service: 1 year (Preferred)
• upper management level fine dining service: 2 years (Required)

Work Location: In person