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Job Description
Waste Connections of Iowa - Des Moines is looking for a Dispatcher to join our team in Des Moines, IA. This person will be responsible for monitoring work flow dispatching our drivers and being the heartbeat of the operation.
WHY YOU NEED TO JOIN US:
- CULTURE: It’s a Great place to work! We work in an environment where empowered, self-directed All-stars know what they do is important.
- INTEGRITY: Our definition is “saying what you will do and then doing it!” We keep our promises to our customers and our employees.
DUTIES AND RESPONSIBILITIES:
- Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems.
- Analyzing and resolving customer inquiries for missed pick-ups, misplaced containers and property damage.
- Assisting driver(s) when a pick up or delivery is in question before servicing.
- Scheduling and dispatching work to various employees and departments throughout the day.
- Demonstrate effective use of software applications, at a minimum MS Word and Excel proficient.
- Delivers services to customers in a manner that promotes goodwill. Interacts with customers daily.
- Work in a fast paced, cooperative, high call volume environment. Solicit sale of new or additional services.
MINIMUM JOB REQUIREMENTS:
- Must be detailed oriented and well organized.
- Ability to read, write, comprehend and communicate in English.
- 2 years of experience in dispatching or logistics preferred.
To be considered for any of our current openings you must complete an application at www.careers.wasteconnections.com . Application information and additional instructions can be found once you select your position of interest.
We offer excellent benefits including: medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future".
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.