As a Personal/Home Shopper, this position allows you the opportunity to select “the best of the best” products for our online shoppers. To be successful in the position you must take pride in your work, be customer service oriented, care about what is selected for our customers, be willing and able to perform very physical work, and be quick on your feet.

ESSENTIAL JOB FUNCTIONS

• Provide high-quality customer service in accordance with Safeway customer service standards and policies and procedures.
• Accurately select the highest quality groceries ordered online by customers.
• Able to select substitute products for customers if the ordered item is unavailable and customer elects.
• Pack bagged groceries carefully into totes, lift/carry and load for transportation.
• Develop and maintain a working knowledge of Safeway products and offerings
• Adhere to uniform and grooming policy as defined within company policy.

JOB QUALIFICATIONS

• Well organized, able to multi-task, and work in a fast-paced environment
• Excellent customer service skills
• Ability to understand and follow instructions, and ability to read, retain and comprehend customer orders, product and customer labels, and Company policies, procedures and guidelines
• Ability to provide regular and predictable attendance (Safeway.com employees may be scheduled to work early mornings, evenings, weekends and holidays and schedules may vary on a weekly basis.)
• Ability to comply with workplace conduct standards.

PHYSICAL REQUIREMENTS
• Stand/Walk: Continuous, Grip/Grasp: Continuous
• Lift/Carry: Frequent/carry 1-50 lbs.
• Push/Pull: Frequent, push/pull 10-15 lbs. products/shopping carts (depending on amount of carts, lbs. will increase)
• Bend/Stoop: Occasional, Reach: Occasional
• Squat/Kneel/Twist/Turn: Seldom

Job duties and responsibilities may vary by location and additional job duties and responsibilities may be assigned.

SAFEWAY AND WHY YOU WANT TO JOIN US
Safeway has always been a people-oriented business, and thoughtful people practices remain a core element of our company’s philosophy. As friendly, enthusiastic individuals who enjoy offering customers an exceptional shopping experience, we provide world-class customer service each and every day.

SAFEWAY IS AN EQUAL OPPORTUNITY EMPLOYER