• Best in Class Work Environment

  • 5x Modern Healthcare Best Places to work

  • America’s Greatest Workplaces 2023 – Newsweek

  • Greatest Workplace for Women 2023, 2024 – Newsweek

  • Greatest Workplaces for Diversity 2024 – Newsweek

  • Best Employers for New Grads 2023 – Forbes

  • Best Employers by State – Missouri – 2023 – Forbes

• Benefits

  • Robust, fully customizable benefits package including Medical/Vision/Dental and more!

  • No cost eCare visits

  • Employer-provided mental health services for employees and eligible family members

  • Retirement with employer match up to 7%

  • Tuition discounts and reimbursement available for continuing your education

  • CoxHealth Fitness Center and Child Care discounts

  • Onsite delivery for CoxHealth Pharmacies and 1906 Employee Store

• Job Summary
  The Enrollment Specialist I is responsible for performing Enrollment Services functions and meeting production goals as well as quality assurance goals. These duties include the knowledge of all Certificate of Coverages, Summary Benefit Designs regarding eligibility and termination requirements of members and verifying members are eligible for coverage prior to data entry of membership. Communicates both oral and written to Cox HealthPlans plan administrators. Responsible for working with plan administrators to resolve concerns regarding their members.
• Job Requirements
  Education
  Required: High School Diploma or Equivalent
  Experience
  Required: 1 year of phone experience
  Preferred: 1-2 years of office experience
  Skills
  • Excellent verbal and written communication skills.
  • Able to work independently and collaboratively in teams.
  • Self starter.
  • Possess the ability to communicate in a prompt and efficient manner, both orally and written.
  • Ability to answer and resolve calls
  • Demonstrate ability to be detailed oriented
  • Able to process documents in a timely manner
  • Able to keep above a 99% quality assurance metric
  • Must have high accuracy in data entry and review documents with sharp attention to detail. Ability to handle large volumes of data.
  • Strong verbal, written, interpersonal, grammar, and proofreading skills. Understanding of the customer service process.
  Licensure/Certification/Registration
  N/A

Req #: 202500459-84463