ASK Consulting

Field Network Technician (255716)

  • ASK Consulting
  • Omaha, NE
  • Contractor
  • 2 months ago

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"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".

Job Title: Field Network Technician

Duration: 8 months contract (possible extension)

Location: Omaha, NE 68164 (onsite).

Pay rate: $39.28/hr on W2

Job Description:

  • Responsible for configuring aggregate devices, routers, optical access, NID and/or DWDM equipment that carries video, data, and/or telephony traffic.

  • Utilizes various applications for implementation, service, test and acceptance (Remedy,  Procomm Plus, Secure CRT, WebZing, Guardian.)

Responsibilities:

  • Under supervision, installs, disconnects, upgrades and migrations at customer premise applicable to complex services for all CB products and services which generally involve custom design and not HFC.

  • Initially activates electronics by powering up the equipment via 48V or AC to ensure service.

  • Loads configuration from Engineering work package on customer premise equipment.

  • Performs customer CPE testing on-site.

  • Coordinates with provisioning to verify/finalize customer acceptance of service, confirming service is working as expected to initiate billing.

  • Coordinates equipment pick up with boundary partners.

  • Creates, updates and closes Remedy tickets and coordinates with change control as needed.

  • Plans daily route, requisitions equipment and supplies and stocks vehicle.

  • Identifies and sorts equipment needed for work orders.

  • Configures CPE in warehouse prior to installation at customer premises.

  • Ensures appropriate iOS upgrade is applied.

  • Performs basic functional testing of equipment to eliminate out of box failures.

  • Follows labeling standards for labeling all equipment, terminal ID (TID), circuit tags, cabling required for the job.

  • Pre-stages equipment per work order in preparation for installation at the Fulfillment Stage Center.

  • Works with customer on integration of complex circuits such as BGP, EPLAN, EVPLAN, etc.

  • Assists with initial turn-up of CPE equipment.

  • Tests and verifies services in conjunction with the install team.

  • Performs AS-BUILTS to Access Engineering, Design and Construction

  • This position may be required to work shifts and/or provide 24/7 coverage to meet customer demands.

  • SHOUT Notification Level Tech Ops Engineering (Alcatel-Lucent SAM, Cisco Prime Infrastructure, RAMP) (Critical Level)

Required:

  • High School Diploma, GED or related experience

  • 1+ year experience in a related field (e.g. technical support, installation and maintenance).

  • Working knowledge of IP, Ethernet, SONET, DWDM, Video and telephone technologies.

  • Drives company vehicle between office, warehouse and work site; maintains vehicle and other equipment per service requirement and safety guidelines; operates company vehicle in a safe and courteous manner and in accordance with all laws and company policies.

  • Valid local State Drivers License and driving record that meets client standards

Preferred:

  • AA/AS degree or Technical Certification in related discipline desired (Technical Operations)

  • 1 year experience in troubleshooting layer I, II & III networks

  • Prior commercial installation experience; technical support experience

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.

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