The Club at Golden Valley

Position Title: Front Desk / Administrative Assistant

Status: 25 – 32 Hours Tuesday-Saturday

Hours of Operation are 9:00 AM to 7:00 PM Tuesdays – Fridays and Saturdays: 8 am – 4 pm

Exempt/Non-Exempt: Non-Exempt

Compensation: $22 - $25

Benefits: FT Eligible (30 Hrs) 401k/Match, Vision, Dental, Health, HSA, PTO, Company-paid Life Insurance, Golf Privileges, Lunches Provided

Summary: This person must be a team player and organized individual, providing first-line member/guest/client care. This role is responsible for a variety of tasks related to daily clubhouse operations, customer service, and administrative support.

Key Responsibilities

Front Desk

• Answer all incoming calls promptly and professionally.
• Greet everyone who enters Club and thank each person that leaves the Club.
• Take and manage reservations
• Update member events.

Administrative Support

• Website and member communications.

• Maintain Club member information is accurate and current.
• Input and maintain catering and membership contacts within Salesforce CRM system to ensure records are up-to-date with efficient communication and targeted marketing efforts.
• Conduct tours showcasing the Club in the absence of the Membership Director and Catering Director.
• Data entry as needed.

Qualifications

• Previous experience in administrative support and customer service roles is advantageous.
• Proficiency in Salesforce CRM or similar CRM software.
• Proficiency in Microsoft Word and Excel.

Qualifications

• Previous experience in administrative support and customer service roles is advantageous.
• Proficiency in Salesforce CRM or similar CRM software.
• Proficiency in Microsoft Word and Excel.
• Strong communication skills, both written and verbal.
• Excellent organizational and multitasking abilities.
• Attention to detail and accuracy in data entry and record keeping.
• Ability to work independently as well as part of a team.
• Flexibility to assist with various tasks as needed in a dynamic work environment.
• General knowledge of office equipment.

• Knowledge of country club/hotel operations helpful.

Summary:

Team Members of The Club at Golden Valley believe in the importance of working together to provide memorable experiences for our members and guests. As a team, we offer personalized service at every level that is anticipatory in nature from the first contact through completion of the visit. The ideal candidate for this role is energetic, hands-on, creative, self-motivated, driven, and strives for new relationships and connections within the hospitality world.