Job description

We are looking for a very responsible person to work as a Front Desk Agent at the Red Lion Hotel Monterey.

We would like someone who is looking for a long term position in the hospitality field.

Training hours could be 5 days a week for the first 2 weeks. Flexibility during that time frame is a must.

(Weekends, holidays, flexibility and DEPENDABILITY is an absolute must.)

Positions Overview:

Need to develop thorough knowledge of the property and all of its facilities and services, and must perform a combination of the following duties.

General Responsibilities/Duties:

* Must have very good computer skills!

* Must be quick on your feet and efficient!

* Needs to learn all Front Desk procedures and functions at the hotel.

* Report reconciliation of the day's business activity.

* Answer all guest calls throughout the night and help them with their needs.

* Make, modify, confirm or cancel reservations. Front desk agents are to assist guests when they register.

* Route calls to guests, departments and/or offices; take messages as needed.

*Complete all wake-up call procedures.

* Communicate with other hotel departments to maintain a high level of guest satisfaction.

* Adhere to established hotel policies and procedures.

* Maintain all files, portfolios and records.

* Be knowledgeable about room rates, reservation/cancellation procedures.

* Perform any additional duties as assigned by management.

* Respond to and fulfill all guest requests.

Past customer service experience is a plus.

If you enjoy working in the hospitality industry this job is for you. Looking for applicants who want to work the front desk at a hotel.

Come by the Red Lion Hotel Monterey to fill out our application, or respond to this ad.'
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Work Location:

Work Remotely

Job Types: Part-time, Full-time

Pay: From $15.00 per hour

Schedule:

Education:

Experience:

Work Location: In person