We are seeking a dedicated Hotel Front Desk Agent to join our team.

**Responsibilities:**

- Greet guests upon arrival and check them into their rooms

- Assist guests with inquiries, requests, and resolving any issues promptly

- Handle reservations, cancellations, and room assignments efficiently

- Process payments and maintain guest accounts accurately

- Provide information about hotel services, facilities, and local attractions

- Coordinate with housekeeping and maintenance to ensure guest satisfaction

- Manage phone calls, emails, and in-person inquiries professionally

**Qualifications:**

- Previous experience in a hotel or resort setting is preferred

- Strong customer service skills with a friendly and professional demeanor

- Excellent communication skills with proficiency in phone etiquette

- Ability to multitask in a fast-paced environment

- Bilingual or multilingual abilities are a plus

- Familiarity with hotel management software is beneficial

- A passion for guest relations and ensuring a memorable stay

Job Type: Part-time

Pay: From $16.50 per hour

Expected hours: No more than 30 per week

Benefits:

• Dental insurance
• Employee discount
• Paid time off
• Vision insurance

Schedule:

• Evening shift

Experience:

• Hotel experience: 1 year (Preferred)

Ability to Commute:

• Eugene, OR 97403 (Required)

Work Location: In person