**Job Summary:** We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will have a passion for hospitality and providing exceptional customer service. This position is crucial in ensuring a positive guest experience from check-in to check-out. **Responsibilities:** - Greet and welcome guests in a friendly and professional manner - Check guests in and out efficiently - Answer phone calls and direct inquiries to the appropriate department - Handle guest requests and resolve any issues promptly - Process payments and maintain accurate records - Assist with guest relations and provide information about hotel services - Perform night audit duties as needed **Skills:** - Strong hospitality background - Excellent phone etiquette - Exceptional customer service skills - Knowledge of front desk operations - Ability to handle guest relations effectively - Proficiency in hospitality management software is a plus - Bilingual proficiency is advantageous for guest interactions This Front Desk Agent position offers the opportunity to work in a dynamic hotel environment, interacting with guests and ensuring their stay is memorable. If you are passionate about hospitality, customer service, and enjoy working in a hotel setting, we invite you to apply for this exciting opportunity.

Job Types: Full-time, Part-time

Pay: $12.50 - $13.75 per hour

Expected hours: 8 – 40 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Every weekend
• Holidays
• Monday to Friday
• Morning shift
• Nights as needed
• Night shift
• Overtime
• Rotating weekends
• Weekends as needed

Ability to Relocate:

• Kenner, LA 70065: Relocate before starting work (Required)

Work Location: In person